automobile repair shop manager

Education

• Secondary (high) school graduation certificate

Work setting

• Motor vehicle repair shop

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Conduct performance reviews
• Supervise office and volunteer staff

Computer and technology knowledge

• Point of sale system
• Electronic scheduler
• Word processing software
• Database software
• Project management software
• Inventory control software
• Business diagram software
• Computerized bookkeeping system
• Electronic mail
• Adobe Acrobat Reader
• MS Outlook

Area of specialization

• Electronic
• Engine repair and overhaul
• Auto repair

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Adaptability
• Analytical
• Collaborative
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management
• Client focus
• Efficient interpersonal skills
• Flexibility
• Interpersonal awareness
• Judgement
• Organized
• Team player
• Maturity
• Patience
• Resourcefulness
• Ability to multitask

Experience

• Experience an asset

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage

Other benefits

• Free parking available