Academic and Financial Aid Advisor TERM

Academic and Financial Aid Advisor TERM

Date Posted : 11 / 18 / 2024

Req ID : 40722

Faculty / Division : UofT Mississauga

Department : UTM : Ofc of the Registrar

Campus : University of Toronto Mississauga (UTM)

Position Number : 00049537

Description : About us :

About us :

The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study.

Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation.

With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs.

Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.

Your opportunity :

The Office of the Registrar at U of T Mississauga delivers registrarial services to support U of T Mississauga's academic goals and U of T priorities in the areas of student information, interpretation of policies, and innovation of registrarial interactions.

Our core mission is effective and sustainable strategic enrolment management : student recruitment, retention, success and graduation.

Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student-focused solutions, integrity of academic records and continuous innovative improvements.

Reporting to the Assistant Registrar, Academic Advising Services, the Academic and Financial Aid Advisor provides academic and financial aid advising services to undergraduate students, assisting them in making decisions affecting their academic progress at U of T Mississauga from enrolment through to graduation.

Keeping within the goals and objectives of the Office of the Registrar, the Advisor provides clear, concise and informative communications concerning student enrolment, financial aid, registration and records policies and procedures, applying proactive and relevant strategies that focus on retention and graduation.

The Academic and Financial Aid Advisor assists students with a wide range of academic and financial issues and concerns, including interpretation of University requirements, policies and procedures, selection of courses and programs and meeting degree requirements. The Advisor

advises students on the Ontario Student Assistance Program (OSAP), the University of Toronto Advance Planning for Students program (UTAPS), grants, bursaries and other student aid programs available to U of T Mississauga undergraduate students, interpreting academic award and financial

aid conditions. The Advisor is responsible for developing and presenting group advising sessions covering a wide variety of academic policies,

procedures and requirements and promoting existing financial aid programs and awards.

The Academic and Financial Aid Advisor works as a collaborative member of the academic advising and financial aid teams assisting with balancing the advising work schedule and supporting the work of the teams and the Office of the Registrar as a whole.

The Advisor assists with the organization of scholarship and awards ceremonies and contributes to the development of enhanced services for students to promote retention and improve the overall student experience.

Your responsibilities will include :

• Advising students on academic and / or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
• Advising students on program and / or course requirements by probing and providing a range of options and possible consequences
• Interpreting academic regulations, program and degree requirements
• Advising students on financial aid matters, bursaries, budgeting and personal financial management by probing and providing a range of options and possible outcomes
• Providing detailed information to students regarding completing financial aid applications
• Updating and maintaining documentation
• Delivering presentations to promote programs, opportunities and / or initiatives
• Providing significant support to individuals in emotional distress during the course of performing regular duties

Essential Qualifications :

• Bachelor's degree or equivalent combination of experience and education
• Minimum four (4) years' experience working in a high pressure, direct student services post-secondary or university environment
• Experience advising undergraduate students on university undergraduate academic and financial aid requirements, policies and procedures
• Experience processing undergraduate student financial aid applications and advising on OSAP and other financial aid programs, bursaries and grants
• Experience developing and delivering presentations and / or workshops
• In depth knowledge of university undergraduate academic and financial aid policies and procedures as they relate to students' academic life at the university
• Excellent customer service and interpersonal skills with demonstrated ability to maintain confidentiality and to employ tact, discretion and sound judgement
• Strong commitment to diversity and ability to function with sensitivity and respect in a multicultural / international environment
• Demonstrated initiative and commitment to working effectively as a team member in the delivery of quality service
• Proficiency in the use of ROSI, Degree Explorer, the Ministry of Colleges and Universities Financial Aid database (ONe-Key OSAP System) and MS Office, with the ability to learn and use new applications
• Strong organizational and time management skills, attention to detail, flexibility and capacity to handle a heavy workload, to multitask and work well under pressure
• Ability to solve complex problems involving individual and group needs and to identify systemic implications and impacts on student access

To be successful in this role you will be :

• Adaptable
• Communicator
• Motivated self-learner
• Problem solver
• Resourceful
• Team player

Closing Date : 11 / 26 / 2024, 11 : 59PM ET

Employee Group : USW

Appointment Type : Budget - Term

Schedule : Full-Time

Pay Scale Group & Hiring Zone :

USW Pay Band 12 $79,874. with an annual step progression to a maximum of $102,147. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation / Pay Equity Maintenance Protocol.

Job Category : Registrarial Services

This is a TERM opportunity for ten (10) months

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

buttontext00b26598368a4abe a border : 1px solid transparent; .buttontext00b26598368a4abe a : focus border : 1px dashed #25355a !important; outline : none !important;

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community.

We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities.

We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff.

Results will be aggregated for institutional planning purposes. For more information, please see http : / / uoft.me / UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members.

Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected] .

Job Segment : Equity, Database, Financial, Academic, Finance, Technology, Education