Duration : Nov - March 26th, , possibility of extension
Location : Hybrid (3 days in the office, Brampton)
Job ID : Responsibilities :
Responsibilities :
- Processing software & hardware request tickets & managing the queue
- Creating purchase orders in Oracle HCM as required
- Working with other teams & vendors to ensure product is procured
- Software license recovery
- Processing decommissioning request tickets
- Assist in managing the group mailbox
- Participate in IT Asset Management activities as required
Must Haves :
- 4+ years of experience processing hardware / software request tickets
- Advanced MS Office (Excel, Word, Outlook)
- ServiceNow OR Oracle HCM Nice to Haves :
- ITIL
- ITIL
- Asset Management Certification
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