We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team! As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to drive revenue growth.
Core Responsibilities : Respond to customer inquiries via phone, email, and chat Resolve customer complaints and concerns in a timely and professional manner Provide product information and solutions to customers Support the sales team with lead generation, data entry, and sales research Maintain accurate records of customer interactions using our CRM system Identify and escalate potential sales opportunities to the sales team Collaborate with internal teams to resolve customer issues and improve processes Requirements : 1+ year of customer service and sales support experience Excellent communication, problem-solving, and interpersonal skills Ability to work in a fast-paced environment and prioritize tasks effectively Strong computer skills and proficiency in CRM software Ability to work collaboratively in a team environment High school diploma or equivalent required;
degree in Business, Marketing, or related field preferred What Sets Us Apart : A supportive and collaborative team environment A strong commitment to employee development and growth A competitive compensation package A dynamic and innovative work environment A comprehensive training program to ensure your success If you're a customer-focused and sales-driven professional looking for a new challenge, please submit your application.
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