System Administrator Active Directory M365, IT Operations

Resolute Forest Products, founded more than two centuries ago, is a global leader in the forest products industry. Through the years, it has built more than 20 predecessor companies and supported hundreds of communities.

The company owns or operates some 40 facilities, as well as power generation assets, in the United States and Canada. Our 6,600+ employees work hard to produce quality market pulp, tissue, wood products and papers that are marketed in over 50 countries.

Resolute offers a rewarding and safe work environment with opportunities and challenges that will help grow your skills.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of System Administrator Active Directory M365, IT Operations .

This job is full-time permanent.

Resolute is looking for Windows Administrator for a growing environment. The incumbent will be responsible for implementing, configuring and supporting various Microsoft system.

The candidate need to have good knowledge of O365, AWS and Azure in Hybrid and on premise environment products.

Your challenges :

In charge of the resolution of any intervention assigned to him resulting from an incident, a request or a scheduled change

• Participate for the implantation of technical projects
• Establish and implement policies, procedures, and technologies to ensure cloud security
• Provide timely response to users issues and escalation and level 3 support
• Resolving incidents impacting Microsoft Infrastructure and O365 environment
• Investigating & troubleshooting root causes via problem management
• Create PowerShell scripts as required
• Manage enterprise directory services and supporting Microsoft infrastructure
• Define and implement strategies for integrating disparate operating environments
• Recommend and execute modifications to Cloud environment in order to improve efficiency, reliability, and performance
• Develop and maintain training materials and documentation
• Providing 24 / 7 On-Call support

Your qualifications :

• Proficiency in different Cloud environments (AWS / Azure)
• A minimum of two years of related experience managing users in Office 365, Exchange and SharePoint (online & on-premises) and Active Directory
• A minimum of two years of experience in troubleshooting and configuring O365 solutions
• 5+ years of technical experience with Server infrastructure
• Minimum DEC / College Degree (Bachelor's degree and asset)
• Knowledge of scripting code using PowerShell and common scripting tools

Your assets :

• Good Knowledge of Windows server Infrastructure
• Good Knowledge of Active Directory
• Knowledge of ITIL, Service Now
• Good Knowledge of O365 - Azure - AWS

Your skills :

• Effective oral and written communication skills in both official languages, due to regular interactions with internal and external clients located outside Quebec
• Highly self-motivated, self-directed, and attentive to detail
• Proven analytical & problem-solving abilities
• Able to prioritize & execute tasks in a high-pressure environment
• Ability to conduct research into server issues and products as required
• Ability to present ideas in business-friendly and user-friendly language
• Experience working in a team-oriented, collaborative environment
• Knowledge of Fortimail

Li-Hybrid

What we are offering

• Competitive salary and annual bonus
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
• Full range of group insurance from the first day of work
• Telemedicine services
• Defined-contribution pension plan with generous employer participation from the first day of work
• Employee and family assistance program
• Education assistance program
• Health club reimbursement program
• Hybrid workplace : in-person and remote work
• Work environment based on respect, inclusion and diversity
• Office accessible by public transit

Since January 1, 2022, we have occupied new state-of-the-art, open-concept, collaborative offices at 1010 De La Gauchetière Street West (Bonaventure metro station).

Resolute is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential.

We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

Four core values influence everything we do at Resolute and help ensure our continued growth and success :

• Work safely
• Be accountable
• Ensure sustainability
• Succeed together

Consult the Resolute Blog and follow us on LinkedIn, Instagram and Twitter to learn more about our company.

Resolute Forest Products is committed to the principles of employment equity.

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Information Technology