Banquet Server (Casual)

Banquet Server (Casual) - Coast Tsawwassen Inn

POSTED

19 September 2024

LOCATION

Delta, BC

Owned and operated by Century Group, Coast Tsawwassen Inn is a premium, all-suite hotel, offering 90 comfortable and spacious guest rooms, banquet and event spaces, and fitness room. , Recently modernized, Coast Tsawwassen Inn is designed to enhance guest stays, upgrade the quality of business meetings, and authentically connect with the Tsawwassen community — truly reflecting our commitment to ‘Refreshingly Local’.

Consistently rated #1 in guest satisfaction and rated one of the finest hotels available within Coast Hotels.

Role Summary

Reporting to the Catering & Convention Manager, the Banquet Server is responsible for providing superior customer service and upholding Coast Hotel’s quality standards in the hotels food and beverage department.

Key Accountabilities

• Acts as an Ambassador for Coast including greeting guests, making them feel welcome, and handling basic enquiries
• Services hotel catering events and provides customer service through the completion of routine duties and tasks, and by following the close instructions of the Banquet Event Order
• Responsible for the set-up of function rooms as laid out in the detailed Banquet Event Order
• Responsible for the tear down and clean-up of all function rooms
• Services the hotel breakfast bar including, set up, maintaining, breakdown and clean up when required
• Adheres to quality and industry standards when completing tasks
• Stocks supplies and maintains inventory levels to support the operation throughout the day
• Prepares, stocks, and sets up / puts out food and beverages
• Maintains function and meeting rooms, breakfast area, common areas by vacuuming, removing trash, clearing, cleaning and sanitizing table, kitchen surfaces, storage areas, equipment, staff room
• Checks on guest satisfaction and follows up on requests where possible and appropriate
• Demonstrates a customer service attitude with internal and external contacts
• Ensures the safety and security of the property, the Ambassadors and guests when completing tasks
• Other duties as required

Education and Experience

Skills and Abilities

Coast Hotels offers a variety of benefits, including competitive wages, flexible work schedules, hotel discounts, staff meals, training & development, career advancement opportunities & more!