Enterprise Technical Account Manager

QualysON, Canada

15 days ago

Job description

Enterprise Technical Account Manager page is loaded

Enterprise Technical Account Manager

Apply locations Ontario time type Full time posted on Posted 2 Days Ago job requisition id R0002829

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with direct and channel customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

This position is open to candidates based in Toronto, Canada.

Responsibilities

Provide product and technical support for assigned accounts
Develop relationships within assigned accounts at both executive and technical levels.
Identify and develop potential new business opportunities.
Drive ASV growth within assigned accounts.
Convey customer requirements to Product Management, Marketing and Engineering teams
Provide functional and technical support to customers
Respond to customer questions on technical and business related issues
Deliver high-level and detailed sales presentations
Responsible for attending conferences, seminars, etc.

Qualifications

Ideal candidate must be self-motivated with strong knowledge in security and compliance space : Vulnerability Management, Policy Compliance, Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions

Knowledge in variety of Federal Regulatory Compliance issues a plus : ISO 27001, HIPAA, GLBA, Sarbanes Oxley (SOX), PCI, ITSG-33, etc

Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports

Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff

Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches

5-7 years relevant experience

Bachelor's degree or equivalent experience

Excellent written and oral communication skills

Able to travel throughout sales territory

Big 4' or similar consulting experience a plus

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