Parts and Service Coordinator

Cooper Equipment Rentals LimitedOntario, Canada

7 days ago

Job type

Full-time

Job description

Build your Career at Cooper Equipment Rentals

We are looking for customer-oriented , motivated individuals to join our professional service team as Parts and Service Coordinators at our locations across Southern Ontario! You can find out more about our branch locations here !

Why Work with Us? Perks!

Competitive salary
Excellent benefit package with premiums paid by the company
RRSP Match
Safety-minded organization
Stable, year-round employment
Continuous training, learning and development opportunities
Fun-loving work environment with strong social responsibility

What You’ll Be Doing

Duties and Responsibilities :

Maintain and manage parts inventory, ensuring accurate records and availability of necessary parts.

Order and receive parts, complete purchase orders, and follow up with vendors on back-ordered items.

Process warranty claims.

Match packing slips to receivers and invoices, and file all documentation to support an efficient accounts payable process.

Coordinate the transfer of parts between branches to meet operational needs.

Process and follow up on parts and service bills and orders.

Provide quotes and estimates to customers, addressing their needs promptly and professionally.

Enter and manage maintenance schedules for all equipment.

Maintain a system for tracking repairs, estimates, and service activities.

Collaborate with the shop team to ensure timely completion of repairs.

Coordinate parts pickups and deliveries with drivers.

Assist in preparing new units for rental, ensuring they are fleet-ready.

Ensure all shop supplies are adequately stocked and available.

What You’ll Bring to the Team

Qualifications and Requirements :

Minimum of two years’ experience in the customer service, retail, or the construction equipment industry, preferably within the equipment rental sector.

Excellent written and oral communication skills.

Self-starter, very customer service oriented and works well in a team environment.

Thrives in a fast-paced environment with strict deadlines.

Very flexible in doing various tasks to satisfy our customers.

Self-starter with a strong customer service focus, who works well in a team environment.

Flexible and adaptable, capable of handling various tasks to meet customer and operational needs.

Proficiency in using inventory management and order processing systems.

Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.

Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos cooperequipment.ca / careers .

We passionately believe that our inclusive and diverse team is key to the success of our business. We are dedicated to building an environment where everyone has an equitable opportunity to thrive, and where diversity, equity and inclusion is celebrated and embraced. We strive to hire diverse talent and to ensure that everyone feels safe, respected, and valued during the hiring process and throughout their journey with us. To continue the conversation, or if you require accommodations, reach out to our team at [email protected].