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Managing Director, SLC Finance and Compensation Plans - SLC Management

Managing Director, SLC Finance and Compensation Plans - SLC Management

Sun Life FinancialON, Canada
9 days ago
Job type
  • Full-time
Job description

The responsibilities provided below are intended to cover the overall responsibility for the Downstream (Q&Q) Director with SGS Canada’s OGC business line. The Q&Q Director will typically have direct responsibility for the three (3) Regional Managers who manage multiple SGS workgroups and laboratories (inspectors and laboratory technicians) at specific sites and some other duties as assigned by the Senior Director, OGC. The overall guiding expectation is that the Q&Q Director will actively engage with their team to ensure that all operations under their direction strive to achieve excellent performance in the areas of safety, environmental, and overall job quality. Listed below are specific responsibilities and expectations under several main areas of focus.

SPECIFIC RESPONSIBILITIES

  • Responsible for managing and operating the OGC Q&Q business throughout the country.
  • Clearly communicate goals around safety (KPI’s) and operating performance and ensure they are understood by the Regional Managers and their teams.
  • Ensure teams have systems and processes in place to drive safety and environmental performance.
  • Lead Operations team to a zero recordable and near-miss incident approach using SGS and / or customer safety programs.
  • Demonstrate safe work habits and enforce a clean working environment.
  • Lead, coach, and develop a safety, quality-driven, and business-oriented team.
  • With the assistance and collaboration of the Operations Excellence Integration Manager, oversee overall Operational Quality, processes, and ensure consistency throughout Canada.
  • Accountable for achieving the Budget in terms of Revenue and Local Contribution for OGC Q&Q and other financial metrics.
  • Ensure Regional Managers manage their locations in a cost-effective manner.
  • Ensure delivery of services to meet client needs.
  • Support Regional Managers for Customer Quarterly Review Meetings and attend upon request.
  • Achieve and exceed key operational KPIs.
  • Review business plans for each region to achieve annual budgets and Q&Q strategic growth plans.
  • Work closely with the Business Development Team to support the growth of the SGS OGC business.
  • Provide support to the Regional Managers in ensuring all operations are properly staffed and adequate succession planning is in place.
  • Ensure positive recognition is occurring for good performance and personally participate in recognition events where possible.
  • Together with the OGC Management Team, handle claims or customer complaints to minimize impact.
  • Support Regional Managers in dealing with employee performance issues.
  • Work closely with Regional Managers and Customers to identify efficiencies and support the team in their implementation.
  • Carry out field visits and V&V (validate & verify) throughout the Q&Q Canada sites (each site at least 2x / year, several times for bigger sites).
  • Responsible for completing country reports linked to Q&Q and ensuring all Regional Managers meet their requirements (HSE, Financials, Quality, etc.).
  • Operate to the highest standards of ethics, in accordance with the SGS Code of Integrity.

QUALIFICATIONS

  • University degree in Chemistry, Engineering, Business Management or a related field is required.
  • Over 15 years of experience in an operations / management role in a related field.
  • Experience with responsibility for over 200 employees and a budget of over 15M preferred.
  • Extensive experience in interacting with the highest levels of Senior Management.

    • REQUIRED SKILLS

  • Proven ability to manage and oversee multiple projects in a fast-paced, highly professional environment.
  • Business and profit-minded with related technical know-how.
  • Able to realize business opportunities in conformity to the business strategy.
  • Able to manage several activities / projects simultaneously.
  • Excellent interpersonal skills.
  • Capable of interacting with all levels of management, suppliers, and clients.
  • Possesses the ability to generate a clear, elaborate, strategic vision.
  • Must be self-motivated, autonomous, and have the ability to multi-task.
  • Able to collaborate very well with others as well as work independently.
  • Able to lead and motivate a team towards a business goal.
  • Competitive and results-driven.
  • Strong capabilities in financial analysis.
  • Acts quickly and decisively; able to make tough calls in an autonomous fashion.
  • Works well under pressure.
  • Proven time management skills and a strong attention to detail.
  • Able to communicate at an advanced level, both written and verbal, in English - demonstrates excellent verbal and written communication skills including grammar and composition.
  • Able to communicate in French is an asset.
  • Must be proficient in using various types of computer & business software, along with information management applications (e.g., MS Word, Excel, Outlook, etc.).

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