Director, Computer Services

Reporting to the Associate Vice-President, Operations of NSCAD University, the Director, Computer Services directs and manages computing and information technology strategic plans, policies, programs and various computer related activities of the University. The Director, Computer Services provides hands on expertise and knowledge for the continuous delivery of academic and administrative computer services to the university community. In addition, the Director, Computer Services keeps up to date on the latest trends in computer and information technology to make recommendations to accomplish the goals and objectives of the University. The Director, Computer Services oversees the maintenance, system documentation, security and support of all computer systems within the University.ResponsibilitiesEnsuring that all of NSCAD's core information technology systems and infrastructure operate optimally on a continuous basis and that adequate computing resources are available to the entire University community.Maintenance of NSCAD data security and data integrity (date back-ups, software upgrades and updates, etc.)Maintaining robust system documentation including all of ERP processes and protocols, back-up processes, etc.Maintenance and support of NSCAD's information technology framework-computers, software, peripherals, internet connectivity and data services.Password management policy development and implementation and associated staff communication and trainingEnsuring NSCAD meets privacy regulations with respect to electronic data security.Leverage information technology to enhance NSCAD's organizational innovation and operational efficiency.Developing a comprehensive inventory of all NSCAD owned information technology equipment / software and develop associated asset management policies.Develop and implement information technology policies.Budget management for the Computer Services Department.Telecommunications planning and managementManages wireless and hard-wired networks.Procure, install, and maintain a managed print service for all areas of the University.Responsible for day-to-day server maintenance, backup recovery and process, troubleshooting, software and hardware installation, diagnostic, repairs and direct user support and training.QualificationsThe Director, Computer Services, will have a bachelor's degree in computer sciences or equivalent. A masters degree would be an asset. Five years of progressive management experience, with proven track record of building a highly collaborative team, preferably in a university environment. Demonstrated experience in providing technical hardware and software support service to a range of personal computer equipment in Microsoft, Mac - Apple and ERP environments. Must understand and be able to implement effective information technology practices and solutions in an open and collaborative networking environment. Experience in a university or other post-secondary institution along with Ellucian Colleague software is an asset. In addition, the Director, Computer Services must have excellent oral and written communication skills and a proactive attitude towards problem solving. SkillsInformation Technology, Management, Pensions, TechnologyArrayAbout NSCAD UniversityNSCAD University and Halifax are in Mi'kma'ki, on the ancestral and unceded territory of the Mi'kmaq Nation. NSCAD University is committed to reconciliation and to building respectful relationships with Indigenous peoples and with the African Nova Scotian communities that have been enriching this region for 400 years. As a small school with three urban campuses, and programs across a range of fine arts, craft, design, and media arts, NSCAD University is an incubator for talent and an active contributor to the arts scene in Canada's fastest-growing city. Since 1887, NSCAD has been a leader in visual arts education in Canada, with distinguished alumni building careers all over the world. This is an exciting time to join us, as we have recently welcomed a cohort of 10 BIPOC faculty members who bring valuable perspectives, ways of thinking, and lived experience to all of our work, and as we look forward to a consolidated waterfront campus in 2030.Other InformationAPPLICATION PROCESSApplications should be sent via the CareerBeacon website. Applications should include a cover letter and detailed CV.Deadline for applications : The University will begin considering applicants on March 17, 2025 and continue until the position is filled. We appreciate all applicants, however only those selected to move forward in the competition will be contacted. The Approximate Start date for this vacancy will be near the end of May 2025. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents of Canada will be given priority in this search. NSCAD university encourages applications from Indigenous persons, racially visible persons, persons with a disability, women, and all candidates who would contribute to the diversity of our community.