JOB DESCRIPTION
Veterinary Practice Manager
Toronto, ON
VCA Canada Animal Hospitals has a unique opportunity for a joint Veterinary Practice Manager at Scarborough Animal Hospital and Morningside Animal Hospital.
This careeropportunity is available for an experienced veterinary Client Service professional to join our leadership team as a Veterinary Practice Manager at both locations.
Under the guidance of the Regional Director and in partnership with the Medical Director, the Veterinary Practice Manager performs a wide range of administrative activities related to the practice.
The successful candidate will be passionate about providing leadership and development for a multi-faceted team, who delivers a high level of veterinary services to our patients and pet owners.
The role will require strong organizational, administrative, and people skills to meet hospital deadlines and related goals.
Key responsibilities and attributes for this role are
- Customer service excellence, with prior personnel management experience (minimum 2-3 years of years)
- Human Resource Management : fostering a supportive and collaborative work environment. Scheduling staff, document control, filing, various reporting, and coordinating office services (equipment / supplies / forms / procedures)
- Team Leadership and Guidance : fostering people relationships, providing coaching opportunities, towards the goal of quality patient care and excellent client service
- Communication excellence; working with your colleagues, pet parents, and community
- Operational Management : contribute objectives and efficiencies for profitable hospital operations, streamlining processes, and optimizing workflow.
- Oversee the hiring, reviewing, disciplining, and terminating of professional staff, under and with the approval of the Regional Management team.
- Financial management; in collaboration with the medical leadership; including inventory management
- Positively represent the hospital and VCA in the professional community and publically
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in!
- RRSP 5% Employer Group Match Program!
- Exceptional career development : there is room to grow here!
- Access to amazing mini-courses
- Membership and dues
- Wellness days, sick days, and vacation time
- Employee assistance program
- Continuing education benefits; paid to learn!
- Opportunities to give back to your community through VCA initiatives
- E-tools to assist with meditation, better sleep, exercise, and focus
- Virtual health care (telemedicine) offers quick access to quality care
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps!
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