Collection Specialist - National Firm
Do you enjoy customer service? Are you versatile, autonomous and responsible?
Do you have a flair for diplomacy, listening and strategy?
Here's a great opportunity to join a large, well-established firm in the heart of Montreal.
Our business partner is looking for a Collections Specialist who is committed to excellent customer service.
An excellent range of benefits, a market-competitive salary and a friendly, pleasant working atmosphere are all part of the package!
YOUR ROLE :
As Collections Manager, your main responsibilities will be to :
- Communicate with customers regarding the collection of accounts (transmission of account statements and reminder letters, negotiation of settlements, etc.);
- Coordinate solutions to billing disputes related to accounts receivable (e.g., negotiating proposals for overdue payments);
- Manage, analyze and maintain accounts receivable;
- Produce various billing-related reports for professionals;
- All other related billing and collection tasks.
SKILLS REQUIRED :
Experience in a similar position in collections or accounting (ideally in a professional services environment);Profiency of French and ability to interact in English, due to customer contact;Good organizational skills, able to manage priorities and several files at once;Ability to work under pressure;Knowledge of the Microsoft Office suite (particularly Excel);Ability to demonstrate rigor and professionalism.INTERESTED IN THIS CHALLENGE? We look forward to meeting you!