Attend to other financial transactions, such as plane tickets and travel insurance
Calculate cost of travel and accommodations
Handle reimbursement in case of transportation and hotel reservations cancellation
Recommend suitable products
Investigate new travel areas, hotels and other amenities
Manage difficult situations with customers
Perform general office duties
Sell travel products and travel insurance
Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
Attend to cancellations and schedule changes
Develop contact lists
Make transportation and accommodation reservations using computerized reservation and ticketing system
Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Computer and technology knowledge
Travel software packages
MS Office
Travel bookings
Individual travel
Group travel
Domestic travel
International travel
Adventure travel
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Judgement
Organized
Reliability
Team player
Screening questions
Are you currently legally able to work in Canada?
Do you have previous experience in this field of employment?