Professional Practice Coordinator, Social Work - BC Children’s and Women’s Hospital & Health Centre

Professional Practice Coordinator, Social Work

BC Children’s and Women’s Hospital & Health Centre

Vancouver, BC

What you’ll do

• Plan, implement and evaluate Social Work services delivery for designated patient care areas across all sites through methods such as identifying service gaps or recommending changes to improve service delivery to Professional practice leader & Program Leaders.
• Coordinate and facilitate rearrangement of assignments to provide coverage in cases of unplanned staff absences or unusual workload;

provide guidance and trouble-shooting of staffing / scheduling issues and workload assessment and consults with Program Manager(s), Professional Practice Leader, schedulers or other team members to maintain coverage of designated service areas with appropriately trained discipline staff.

• Participate in recruitment and retention activities for the discipline. Identify staffing needs and works with the Professional Practice Leader and Program Leaders in the recruitment, orientation and monitoring of discipline staff, including casuals.
• In collaboration with clerical support and centralized scheduling office, and in consultation with program leaders, schedule and coordinate work assignments, determine and manage day to day staffing levels, review vacation schedules, and call in relief staff.
• Provide input to the Professional Practice Leader regarding performance planning and coaching of designated staff and acts as a clinical mentor and coach.

Ensure that clinical supervision to staff is provided as required and to meet regulatory and collective agreement requirements.

• Serve as a clinical resource for designated staff by problem solving complex patient family care issues such as those involving child protection legislation, custody and access and legal / liability exposure.
• Provide feedback on staff performance and participates in the performance evaluation process.
• Manage the day to day space requirements for the discipline such as treatment area space and office space.
• Facilitate ongoing monitoring of equipment and resource materials. In collaboration with Professional Practice Leader and Program leaders, participate in the planning for long term equipment needs and ongoing equipment maintenance and replacement.
• Perform advanced clinical social work practice activities in accordance with established professional standards and clinical policies and guidelines using advanced therapeutic counseling skills and by performing duties such as conducting biopsychosocial assessments, gathering pertinent social data regarding the patient and family, environment, culture, economic and living situation, and interpreting the data using a variety of theoretical modalities.
• In collaboration with Professional Practice Leader, perform functions related to coordination of students within the discipline.

This includes liaison with post-secondary educational field coordinators, students and social workers. It involves ensuring procedures are in place such as affiliation agreements, orientation, criminal record checks, support for field supervisors and oaths of confidentiality.

Tasks include processing requests for practicums and student shadowing, facilitating placements by prioritizing, recruiting staff field supervisors, matching students and staff, problem solving with placement problems, keeping statistics on students, ongoing evaluation of the student practicum program at C&W and use of HSPnet and other tasks as needed.

Perform other related duties as assigned.

What you bring

Qualifications

• Completion of a Master’s Degree in Social Work from a recognized University.
• Current full registration with the British Columbia College of Social Workers.
• Four (4) years recent related experience in a health care setting preferably with pediatric / women’s health care, including previous administrative and leadership experience, or an equivalent combination of education, training, and experience.

Skills & Knowledge

• Comprehensive knowledge of Social Work theory and practice.
• Comprehensive knowledge of the standards of practice and regulations for Social Work as established by the Board of Registration.
• Demonstrated ability to identify learning needs, teach, coach and provide clinical information and guidance.
• Demonstrated ability to deal with and / or guide others in issues of conflict resolution.
• Demonstrated ability to provide leadership, work direction and training.
• Demonstrated ability to work collaboratively as a member of an interprofessional team.
• Demonstrated ability to communicate both verbally and in writing, and to deal effectively with co-workers, physicians, other health care professionals, clients and their families, and external agencies.
• Demonstrated ability to plan, organize and prioritize work.
• Demonstrated ability to provide effective consultation.
• Demonstrated ability to adjust to new or unexpected events.
• Demonstrated ability to problem solve.
• Basic computer literacy to operate a computerized patient care information system.
• Physical ability to perform the duties of the position.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have : Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future.

That’s why we’re focused on your care too offering health, wellness, development programs to support you at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

What we do

BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.

BCCH and BCW is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority () plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.

Our values reflect our commitment to excellence and include : Respect people Be compassionate Dare to innovate Cultivate partnerships Serve with purpose.

Learn more about PHSA and our programs :

PHSA, BCCH and BCW is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems.

PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and / or persistently marginalized groups identified under the Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level.

We welcome Indigenous individuals to apply and / or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples.

These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities.

PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan : A First Nations Case Study.