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Analyst IT - Level 3-Daily

Analyst IT - Level 3-Daily

HireTalentMontreal, QC
7 days ago
Job type
  • Temporary
Job description

Analyst IT - Level 3-

12 months contract

Montreal, QC

Hybrid, 3 days onsite

GOVERNANCE & CONTROLS

Significantly contribute to governance and control area for the department (Global Banking, ALM Treasury, Functions).

  • Ensure that the standard operating procedures are updated and maintained along with their associated controls, and their implementation;

Work on tasks related to Risk and Controls framework development and BAU assessments, Ensure the Bank policies are applied and all teams comply to same

  • Ensure the department is audit ready at all times. Be prepared to Represent or assist the representative of the department in all internal and external audits;

    • PROJECT MNGMT. & BUDGETING

  • Assist in centralizing all incoming projects (Change the Bank) for the platform, and manage deliverables from the team;

    • If necessary, be hands on and eventually play a Project Manager role for any of the projects

    Lead ongoing transformation and continuous process improvement initiatives to improve quality, mitigate operational risk and optimize expense

  • Assist in the budget preparation exercises for the department, and track invoices and other expenses;

    • MNGMT. REPORTING

    Identify and streamline KPIs and reporting needs. Generate scorecards / dashboards for management and business reporting

    Ensure quick meaningful Metric / periodic report / snapshots generation that ease and drive MGMT decisions

    Centralize the reporting structure for governance, controls, projects, reports etc. and ensure its maintainability

    Assist in the preparation of management committees OpCos, governance forums, project committees, etc.

    IT CONTINIUITY

    Oversee IT continuity exercises for the department and ensure that its recordkeeping is maintained in line with controls

    OTHERS

    Own, execute and report the Top-Down activities ITP Management instructs to implement through the Client head of GB, ALMT and Functions

    Organize and monitor the activity and interaction of the Team aligned with a "client-focused, simple and clear, collaborative and efficient approach

    Oversee and evaluate customer feedback to develop quality improvement processes

    Skills Required :

    Experience in Production support role

    Good knowledge of ITIL processes and frameworks

    Significant experience with processes like incident, change problem and release mgmt.

    Experience in gathering data and generating reports / graphs with tools like ServiceNow

    Hands on with MS Office tools for reporting and presentations

    Experience with data warehousing and reporting technologies

    Good infrastructure knowledge Linux, Windows, Cloud computing, replication, architecture

    Excellent communication skills, interacting with users, IT and stakeholders

    Experience in the banking sector, with an understanding of regulatory obligations is a strong plus

    Ability to take initiatives (make proposals and drive them to completion)

    Organizational skills (being proactive)