Our valued Public Sector client requires a Senior Change Manager to develop training documents and a change readiness plan for a large contact center solution project from initiation to go-live for a Benefits Modernization initiative.
The Successful Candidate Must Have :
- A recognized accreditation or certification in change management (CCMP, CMS, CPCM, Prosci, APGM, AIM, etc.)
- 5+ years’ experience identifying resistance to change and providing counter strategies and solutions
- Valid Enhanced Reliability Security Clearance
Tasks Include :
- Identify the most expected and potential points of resistance to change. Develop counter strategies to reduce the resistance and address the doubts and uncertainty surrounding the change to foster a positive acceptance of change
- Create specific change management plans with respect to training and orientation of employees for each major change / project
- Develop a detailed work plan based on the change agenda and how the various changes will need to be implemented
- Establish parameters to measure the early adoption, effective utilization and proficiency to new change initiatives for individual employees and organizational units
- Conduct an assessment of change impact and requirements
- Identify deviations in performance from the change standards and implement strategies for corrective action to achieve full organizational adoption to change
- Establish and maintain a close engagement with specialists from the HR, training and communication branches to ensure a smooth transition to change and organization-wide successful implementation of these change initiatives
- Develop a change management and communications strategy and plan for each project
- Transfer functional and technical knowledge to the project team and client staff through individual and group training, demonstrations, written instructions and documents on an ongoing basis throughout the life of the project
- Maintain all project artifacts as per established document management requirements for the department and Treasury Board (TB) policy.
Work from Home Voice Actors for AI Training
Are you interested in assisting researchers in training the next generation of audio machine-learning models? This research aims to improve the models' understanding of human speech and requests and make them more friendly and compassionate. Candidates based in the states of Illinois, Texas, Califor...
Senior Project and Program Manager
On behalf of our client, Procom is seeking a Senior Project and Program that is available to work PST hours in Canada. Project Controller Job Details. ...
Voice Actors for AI Training
Are you interested in assisting researchers in training the next generation of audio machine-learning models? This research aims to improve the models' understanding of human speech and requests and make them more friendly and compassionate. Candidates based in the states of Illinois, Texas, Califor...
Change Manager
English/French) change management advisor. ...
Change Manager
If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touc...
Senior Workforce Software Technical consultant with Analytics Module experience to build reports for a transportation client
The key role will be to build custom and standard reports within Workforce Software. Senior Workforce Software Technical consultant with Analytics Module experience to build reports for a transportation client. SAP Workforce Software, Analytics Module, BI. Support Universe build/changes. ...
Project and Planning Manager
The Project and Planning Manager is a unique opportunity to be involved in all corporate projects from initial proposals through to execution. The successful candidate will seek out opportunities to improve project processes and work with leaders to see the improvements through to implementation. As...
Safety and Training Manager
Monitor and maintain previously developed tools, workflows, and applications using standard review protocols, automated ticketing requests, and other sustainable best practices. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related top...
Sr. Hvac Project Manager
Affect and implement programs to improve the quality of our service, products, and systems to meet the client's requirements and expectations and to minimize costs and maximize the company's competitive position. A well-established contractor is seeking an experienced MEP/HVAC Project Manager to man...
Workforce Planning Manager, for COWI in North America
In this role as a Workforce Planning Manager, you will be responsible for planning and maintaining resource requirements for projects and business units, ensuring the efficient use of resources. Develop a system for accurate forecasting of resource allocations, documenting the progress of filling va...