Inside Sales Representative

Job Description

Job Description

Salary : Role Summary

Role Summary

Reporting to the Canadian Vice President of Sales, the Inside Sales Representative will be responsible for supporting the regional sales team initiatives through a combination of vendor administration / relationship management, processing sales orders, proposal building and RFP completion.

We are looking for a confident and motivated individual who is interested in a sales growth opportunity. The candidate will be responsible for educating, uncovering, qualifying and following Teknicor sales processes to support business opportunities to completion.

Role Responsibilities

• Builds relationships with customers based on knowledge of Teknicor’s technology, products, and services.
• Working closely with our Account Executives in support of RFP completion.
• Makes outgoing customer calls or cold calls to build client pool.
• Learn, understand & articulate our offered products and services; service description; value proposition; target market(s).
• Effectively prioritizes multiple demands while ensuring customer needs are met.
• Works under general direction, seeks assistance as needed.
• Opportunity to manage smaller accounts directly in the Healthcare vertical.
• Adjusts to multiple demands and shifting priorities; accepts responsibility for results of actions.
• Supports with customer configuration / proposal ; including calculations and accurate quotations.
• Coordinate transactional meetings and conference calls.
• Financial business case development.
• Maintains quality results by using templates; following proposal-writing standards including readability, consistency, and tone;

maintaining proposal support databases.

• Coordinates closely with entire internal sales group to align solution design with customers’ business requirements or updates.
• Maintain proficiencies in partner tools, websites, and programs.
• Coordinate vendor deal registrations, as needed.

Competencies Required :

• Customer Orientation : Ability to listen and empathize with the prospect; anticipating their needs; goes out of way to ensure that individual customer needs are understood and met utilizing the product demonstration.
• General / Products, Services Knowledge & applications : Basic knowledge of our offered products and services; service description;

value proposition; target market(s); applications; product / service evolution plan; able to identify opportunities within customer's business model.

• Execution : Drives initiatives, plans and projects, get results, ensures that key objectives are met
• Resilience : Remains calm, objective and in control in stressful situations; is independent and self-reliant and is able to stand ground in face of opposition;

accepts criticism without becoming overly defensive.

Teamwork : Co-operates and works well with others in the pursuit of team goals; shares information; supports others in helping move prospects to customers.

Role Qualifications

• 1-3 years of relevant IT sales experience or equivalent IT education / background experience.
• University or college degree required.
• Ability to deliver high quality documentation and strong attention to detail.
• Ability to quickly grasp technical concepts and make them easily understandable in text.
• Excellent written communication skills.
• Strong working knowledge of Microsoft Office.
• Possess high energy, maintain a persistent mind-set, enthusiasm, and be extremely goal oriented.
• Flexible working hours.
• Strong probing, problem solving & consultative skills to the team.
• Strong Financial Acumen.
• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

Benefits

• Base Salary + commission / Bonus
• Opportunity for development and management of smaller healthcare accounts through mentorship
• Health Insurance Coverage
• Sick / personal leave
• Vacation time
9 hours ago