BoschAppliance #Thermador #Gaggenau
RESPONSIBILITIES :
- Visit customers to service vendor products and perform sales and support services in assigned stores
- Travel to customer locations and service vendor products and maintain product displays
- Receive and respond to customer inquiries
- Provide new product information including receiving customer feedback regarding vendor products and services
- Support and provide product knowledge to customers by demonstrating equipment and providing product application training
- Answer customer sales and technical questions
- Resolve customer complaints in a timely manner
- Facilitate sales, marketing and promotional campaigns by acquainting accounts with the latest sales techniques.
- Resolve any customer and vendor differences
- Assist with placing special orders
- Place items on shelving units according to the plan-o-gram
- Manage and maintain inventory levels, make adjustments as required
- Attend and represent customer at trade / industry shows and training sessions as required.
- Report weekly summary of hours, location and sales impact at retail.
- Travel with designated Customer Manager and / or AMS Regional Manager when necessary
- Comply with all Customer and AMS policies and procedures
- Perform other related duties as assigned
MINIMUM REQUIREMENTS :
Bilingual French / English required.Travel required which includes overnight staysAbility to work varied hours / days as business dictates is requiredKnowledge of Brand Name appliances requiredMust be Microsoft Office proficientRequired to lift up to 50lbs, this may include lifting weight above shoulders as neededFrequent standing, bending and twisting requiredExcellent communication, presentation, written and technical skills requiredProof of valid driver’s license and insurance required (must meet company’s minimum requirements)Provide excellent customer service to customers and vendorsHS diploma or equivalent required, college degree preferred2 years of vendor sales experience preferred1 year of field sales / customer service experience preferredBENEFITS :
Vehicle Reimbursement ProgramCompany equipmentComprehensive compensation for travel (hotel and meals)AMS2