Receptionist

Job Description

Bantrel has an exciting opportunity for a Receptionist / Administrative Assistant to join our team in Toronto.

The successful candidate will be the first point of contact for our community, vendors, and office guests, providing support via telephone, e-mail, web interface, and in person.

They will manage our main phone lines, respond to internal service requests, coordinate with vendors and landlord maintenance staff and monitor the Office Services department mailbox.

Additionally, they will utilize their strong communication skills to support the management team and provide administrative support for our Toronto office.

We are looking for an individual who excels in collaborative and dynamic environments. The ideal candidate is a confident, task-oriented, self-starter with exceptional communication skills.

If you can accommodate 5 days a week in our downtown Toronto office and have the ability to provide occasional after-hours support, we encourage you to apply today!

In this full-time permanent role, you will be a champion of diversity & inclusion .

Please note this position is not eligible for a relocation subsidy or living out allowance. This role is office based in downtown Toronto, with no opportunity for remote work.

The hours are 8 am to 5 pm Monday through Friday.

Duties & Responsibilities include but are not limited to :

• Front desk Receptionist, greeting guests as the initial point of contact.
• Answer main phone lines for our group of companies.
• Update and manage Toronto Office site on Teams, posting news and updates to the Toronto portal.
• Monitor the department service mailbox and ticket system.
• Ship and receive assets between offices and field sites.
• Manage calendar for the GM Infrastructure & Industrial.
• Prepare expense reports for managers and assist the team with expense queries.
• Support booking travel and hotel arrangements.
• Maintain the vacation and employee birthday calendar.
• Prepare presentations, organization charts, RACI diagrams, etc., using Word, Excel, Visio and PowerPoint.
• Assist Office Services team members with general office support tasks.
• Participate in Fire Warden and First Aid training, acting as a deputy in both roles.
• Support Office Services team members with troubleshooting and service requests for the photographic fleet.
• Communicate open items and issues to key stakeholders, including management.
• Prepare and issue minutes of meetings.
• Book and organize special events, training and catering for meetings as required.
• Maintain Outlook distribution lists and office room bookings.
• Ensure training requisitions are filled out properly and initiate them when required.
• Update corporate resumes for proposals as required.
• Assume additional responsibilities as assigned.

Qualifications

• High school Diploma or equivalent; additional education or certification in office administration is an asset.
• 5+ years of experience in similar or comparable reception / administration roles, preferably within a professional services environment such as EPC / EPCM, construction, architectural or engineering consulting industries.
• Knowledge of phone answering systems such as Tendfor is an asset.
• Strong proficiency with Microsoft Office Suite (specifically Teams, SharePoint, Word, Excel, PowerPoint).
• Effective verbal and written communication skills and ability to communicate in a tactful and professional manner.
• Respectful and service oriented with demonstrated ability to attend to details; exceptional follow-through as demonstrated through effective customer orientation.
• Strong multi-tasking and coordination skills.

Additional Information

Our culture is guided by our Mission and Values , these shape how we treat one another, our Clients, and how we achieve excellence.

Bantrel has a long and vibrant history of local community involvement, employee volunteerism, and corporate philanthropy.

We offer a competitive compensation package, a great learning environment, interesting & challenging work and the opportunity for career advancement.

As part of the recruitment process, successful clearance of applicable pre-employment checks is required which may include Criminal Background / Police Information check, Drug & Alcohol test, Reference checks as well as submittal of Provincial Driver’s Abstract.

Please note only those candidates selected for interview will be contacted - all other resumes will be retained for future consideration.

No phone calls or unsolicited agency resumes please.