Collections Specialist

Our Calgary-based client is looking for a Collection Specialist to manage an accounts receivable portfolio on a contract basis. If you have experience in collections and strong attention to detail, we’d love to hear from you!

Key Responsibilities :

• Manage accounts receivable and ensure timely collection of overdue payments.
• Review credit limits and take action on over-limit accounts.
• Resolve billing discrepancies and payment issues.
• Prepare and send collection notices and reminders.
• Negotiate payment arrangements and make decisions on held orders.
• Maintain detailed records of customer communication and collection activities.
• Collaborate with the finance team to ensure accurate account statuses.
• Assist with month-end / year-end reporting and escalate accounts as needed.