Optimy is currently seeking motivated and talented bilingual representatives who are driven individuals. As a bilingual Outbound Sales Agent, your role will be connecting with potential customers looking for assistance through our online chat system.
About , a Division of Kognitive Tech Inc.
Kognitive Tech Inc. is a Sales Tech company that was founded in 2006 and was created to helps clients increase sales revenue and profitability while providing world-class customer service.
Our eCommerce division, offers businesses a video chat tool, Optimy, that is the first eCommerce plug-in that allows for a live video chat conversation within the customer's web browser that is 100% private & secure.
Roles and Responsibilities :
- You will support our customers navigate their options and to choose the right products.
- Through our video chat function you will interact with customers and sell products online, just like they would in-store, increasing conversion rates from site visits to sales revenue for our retailers
- Interact and collaborate with Optimy Tool to monitor website traffic and identify potential candidate interactions
- Provide an exceptional pre-sale engagement including properly identifying customer needs and solutions to drive sales within the organization
- Meet or exceed pre-determined sales KPI metrics
Compensation : $19 / hour
Requirements :
- Must be bilingual in both French / English with excellent verbal, written and oral communication
- Customer service oriented
- Flexible and a team player
- Comfortable with technology
- Strong Desire to be Leaders of Tomorrow.
- Sales experience and customer service an asset
Benefits :
- Exciting, dynamic and rapid growth environment
- Collaborative culture with autonomy and purpose
- Incredible mentors & investors that are an active part of the company
- Competitive base salary
- Flexible schedule
- Fully Remote
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