With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview :
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project.
Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments.
Sales Associates are focused on customer service and finding and solving customer needs.
Key Responsibilities :
Ensures Customer Satisfaction
- Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
- Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
- Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Drives Sales
- Discuss available options (good, better, best) and suggest related items / services outside of department that the customer may need
- Educate customers about the whole project
- Using empowerment program when necessary to satisfy customers
- Execute daily stock maintenance : all products signed, displayed, and clean
Builds Skills and Knowledge
- Maintain knowledge of all products in department and adjacent departments
- Proactively seek knowledge on all products and services
Maintains Safety and Security
Follows all safety policies and procedures, Loss Prevention policies and procedures
Competencies :
- Communicates Effectively
- Customer Focus
Skills :
Interpersonal Skills
Direct Manager / Direct Reports :
Department Supervisor
Travel Requirements :
No travel requirements
Physical Requirements :
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Hybrid Work :
- Dependent
- Dependent
Working Conditions :
- Working within a flexible schedule that may include evening and weekends
- Warehouse environment that can be dusty and noisy
- Doors are frequently open, causing drafts and interior temperature changes
Minimum Education :
High School Diploma or equivalent
Minimum Years of Work Experience :
1 to 2 years Retail or Trade experience an asset
Minimum Leadership Experience :
Certifications :
Other Requirements / Assets :
Part Time Sales Associate - Sherway Gardens
The Part-Time Sales Associate will be the ultimate Pandora Fan. Our Part-Time Sales Associates shine by: . We are proud to be part of their stories and the most important moments in their lives. Your passion for the brand will shine through and will be responsible for delivering a world-class custom...
Part-time Sales Associate, adidas Retail Store, Heartland (#2006)
Adheres to adidas’ brand values and Sales Associate competencies. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School. Accountable for accurate and complete sales transaction...
Merchandising Associate Part Time - ETOBICOKE S
Partner with store associates to find necessary products to fit the customer's needs. With a career at The Home Depot, you can be yourself and also be part of something bigger. Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects,...
Sales Associate - Part-Time - TOMMY HILFIGER
Sales Associate - Part-Time - TOMMY HILFIGER. The Sales Associate’s primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. Keep merchandise filled to appropriate levels on sales floor. Demonstrates awareness of store sales plans and...
Holiday Cashier / Part-Time Sales
Looking for friendly, outgoing part-time sales people & holiday cashiers!. ...
Full Time Sales Associate - Fran 2383
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adop...
Part Time Customer Service Associate
Offer sales support to our sales teams during busy periods and take customers through our showroom experience. On any given day you’re handling all payments & transactions, answering incoming phone calls and emails, managing inventory counts, shipping & receiving, assisting in store maintena...
Operations Associate (Part-Time) - Bloor
Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floo...
Consumer Relations Associate [Part Time, Bilingual]
Consumer Relations Associate [Part Time, Bilingual]. Communicate and coordinate with internal departments;. ...
Part Time Sales and Marketing Representative
We are growing rapidly and we are growing our non-traditional sales team! We have a partnership with some of the largest retailers in North America and are looking for the most talented, hard working, entrepreneurial, team players to join our team, have fun and interact with our wonderful customers ...