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Customer Service Representative - Flexicom

Customer Service Representative - Flexicom

NexOneLongueuil, Québec, Canada
29 days ago
Job type
  • Quick Apply
Job description

Projected Start Date : Février 2025

Schedule : 30-35 hours, Monday to Friday, on-site

About Flexicom

Flexicom specializes in commission advances for real estate brokers, providing quick and convenient financing solutions to support their liquidity needs.

Desired Profile

  • Bilingual (French and English) with excellent communication.
  • Analytical and solution-oriented mindset for interpreting financial data.
  • Strong stress management and attention to detail in account management.
  • Excellent client service skills and professionalism.
  • Experience in customer service and consultative sales, ideally with commercial management or credit analysis experience.

Responsibilities

  • High-level customer service : Promptly handling calls and emails, reviewing and approving loan requests, and providing ongoing support.
  • Client account management : Supervising receivables, managing collections, and ensuring thorough financial follow-up.
  • Disbursement and royalty management : Overseeing financial disbursements, creating precise reports, managing agency royalties, and presenting data to management.
  • Salary and Benefits

  • Competitive salary based on experience and skills.
  • Employer-supported health benefits .
  • Growth opportunities and career development within the company.
  • Free parking.
  • Flexible hours to support work-life balance.