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Site Reliability Engineer (Identity Management) - HYBRID

Site Reliability Engineer (Identity Management) - HYBRID

Simple SolutionsLongueuil, Qc
3 days ago
Salary
CA$85.00 hourly
Job type
  • Full-time
Job description

Site Reliability Engineer (Identity Management)

Duration : 1 year, possibility to convert full time

Contract Designation : Hybrid 3 days a week on site in Montreal.

Weekend / evenings on call rotation required.

85 / hr on C2C

Client : Morgan Stanley

Hybrid in Montreal 3 days a week

Must have

  • Unix command line
  • Exp in Identity access mgmt and LDAP
  • Site reliability engineering
  • Strong communications

Position Overview :

Support Identity Management applications for human and system account management built on the PingIdentity / ForgeRock Identity Management products.

  • Maintain LDAP Directory Services products such as PingDirectory and PingDataSync
  • Provide first-line support for Identity Management during large-scale outages, including post[1]mortem, pre-mortems and problem management with a data-driven strategies and a code-first

    • approach to problem solving.

  • Prepare and execute change management activities, often automating and creating tools where

    • necessary.

  • Collaborate with partner enterprise technology teams and provide support to stakeholders and

    • our Level 2 operations team

  • Contribute to performance and training assessments of team members
  • Improving stability of Identity Management platforms by identifying and implementing alert

    • automation and self-healing functions where possible.

  • Performance and scalability – ensure systems can scale seamlessly to handle increased load and

    • monitor the performance of our applications and infrastructure using our service level objectives

    SLO) and service level indicators (SLI).

  • Participate in on-call rotations (weekday and weekend cycles)
  • Share responsibilities and knowledge across the team, engaging with our community and

    • stakeholders to gather feedback to improve our systems.

  • Address security and compliance issues ensuring we are meeting industry standards and have

    • implemented best practices for security and data protection with our systems.

    Preferred Qualifications

  • Experience in Identity and Access Management (IAM)
  • Previous experience in IT Operations, Reliability Engineering, or DevOps
  • Exposure to Agile / DevOps environments
  • Knowledge of Site Reliability Engineering (SRE) principles and methodology
  • ITIL, CISSP or similar certification (optional)

    • Technical Skills

  • Basic understanding of the LDAP protocol and its functionalities
  • Experience supporting PingDirectory and PingDataSync
  • Familiarity with IAM products from providers such as ForgeRock and Ping Identity
  • Knowledge of enterprise security standards and concepts
  • Understanding of general enterprise infrastructure concepts and troubleshooting, including

    • network, storage, web infrastructure, middleware, etc.

  • Basic knowledge of operating system administration on Windows (Active Directory) and Red Hat

    • Linux platforms (>

    RHEL7+)

  • Proficiency in at least one scripting language such as PowerShell, Python, Shell (bash)
  • Functional knowledge of C / C++ and Java can be advantageous for some tooling.
  • Experience working within large enterprise architectures
  • Familiarity with the Software Development Life Cycle (SDLC) and development environment

    • tooling (GitHub, Jenkins, Visual Studio Code, etc.)

  • Familiarity with visualization and plant and incident management tools such as Splunk, Grafana,

    • ServiceNow, Jira, Bitbucket, PagerDuty, PowerBI

  • Recommend :  Foundational knowledge of authentication protocols in the broader IAM domain,

    • such as OpenID Connect, SAML, Kerberos, and Radius, and multifactor authentication solutions

    like RSA SecurID, Cisco Duo Security, FIDO, etc

    Soft Skills

  • Strong interest in account management systems, directory products, and information security
  • Excellent written and oral English communication skills; capable of writing documentation, making

    • presentations, and positively interacting with colleagues and customers

  • Independent problem-solving attitude, highly motivated, and self-directed
  • Comfortable working within an operations and support team with end-user interaction and

    • periodic on-call responsibilities

  • Advocate of SRE principles
  • Good organizational skills

    • General skills

    Nice to have

    UNIX

    LDAP

    Languages

    Must have

    English

    Native or bilingual proficiency

    Additional vendor information

  • Must be authorized to work in Canada