Technical Product Manager, Document Management Service

Technical Product Manager, Content Services Platform (Document Management Services-DMS)

As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter.

Whether solving for today’s challenges or tomorrow’s aspirations, you will work with the industry’s brightest thinkers on diverse projects, creating next-generation solutions that deliver powerful results.

Come join the Shared Capabilities Product team as we work to transform the future of the Professional workplace. We aren’t just changing the way customers engage with us, we are transforming and re-imagining our business, by focusing on building awesome experiences.

We are looking for curious, smart, self-driven Product professionals who love the challenge of turning complex problems and constraints into elegant solutions that meet our customers’ needs.

This role is on the Shared Capabilities Product Services team, which is responsible for providing transformative capabilities across the entire enterprise.

We're consolidating and modernizing the different ways Thomson Reuters currently supports and manages Document Management Services.

Our team is passionate about driving foundational services that are integral to the success of the entire organization. We're looking for someone to help us build one of the core services that underpin many Thomson Reuters products.

Summary

We are looking for a Product Manager who will ensure our customers can leverage a new collaborative document management capability based on micro-services that will be integrated into many Thomson Reuters products, where users can store, comment on, and securely share documents.

Collaboration around documents is a core function for our end customers (e.g., Legal, Corporate, and Accounting professionals).

This role is on the Shared Capabilities Product Services team, which is responsible for providing transformative capabilities across the entire enterprise.

We're consolidating and modernizing the different ways Thomson Reuters currently supports and manages Document Management Services.

Our team is passionate about driving foundational services that are integral to the success of the entire organization. We're looking for someone to help us build one of the core services that underpin many Thomson Reuters products.

You will be a visible voice to champion the product and tell our story. You will develop and actively maintain a product backlog outlining the customer themes, epics, and stories while prioritizing the backlog to focus on the highest impact work for customers and stakeholders.

You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance.

About the Role

Uses industry awareness to inform product strategy

Understand customer problem statements and experiences to be solved

Ensure user stories are ready and have correct acceptance criteria for product engineering to start work

Evangelizes the product vision to agile product engineering teams

Effectively leads agile team ceremonies with development and QA

Seeks to understand business and process

Shares information clearly and articulately via all mediums to all audiences

Demonstrates curiosity and an excellent capacity for learning; can recover from setbacks

Product ownership for the Shared Capability Product Services scrum teams and ownership of the product backlog.

Work with the Director of Product Management to ensure that the roadmap for the working quarter is well understood by the team and break the deliverables into epics and features for the backlog.

Ensure that the product backlog is up to date and prioritized with stories to keep the engineering team effective and fully occupied.

Collaborate with teams to provide product release updates and status to stakeholders at the end of every sprint.

Publish release notes according to the release cadence and communicate them to customers.

Share the responsibility of maintaining product-relevant documentation and publishing monthly updates with the product manager.

Building simple yet efficient workflows in synergy with the technology team as the customer’s voice leads to a fantastic customer experience.

History of partnering and collaborating with architects and engineers in writing clear user stories

About You

At least 2-5 years experience as a product owner or product manager on a technology product.

Mastery of agile models and scrum processes.

Strong track record of successful execution of complex initiatives; completing and continuously delivering on expectations that have been set.

Ability to communicate complex concepts in easy-to-understand terminology.

Know how to influence the technology team to deliver a great customer experience without authority.

At least 2 years experience working with Document Management, Content Management, or other related Technology. Bonus if you worked with a leading Content Services Platform.

Have worked either as an engineer or product owner on an enterprise platform product in the Document Management space or similar

Should possess an understanding of working with APIs / Services or enterprise-level software

BONUS : Understanding of cloud platforms AWS, Azure, and the services offered by these cloud platforms.

BONUS : Understand the difference between building software and enterprise-ready software .

BONUS : Have experience designing, developing, or implementing DMS or Content Services software / solutions

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through :

Hybrid Work Model : We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

• Wellbeing : Comprehensive benefit plans; flexible and supportive benefits for work-life balance : flexible vacation, two company-wide Mental Health Days Off;
• work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription;

retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Culture : Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Learning & Development : LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company;

Ten Thousand Coffees Thomson Reuters café networking.

Social Impact : Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Purpose Driven Work : We have a superpower that we’ve never talked about with as much pride as we should we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency.

Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future?

At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services Reuters.

We help these professionals do their jobs better, creating more time for them to focus on the things that matter most : advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion.

At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them.

Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex / gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.

Thomson Reuters is proud to be an Equal Employment Opportunity / Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

More information about Thomson Reuters can be found on .