User Experience Researcher

Are you passionate about creating seamless digital experiences through insightful user research? Join a leading financial institution's Digital UX Research Team and play a key role in shaping the future of personal banking!

Why You’ll Love This Role :

• Impactful Work : Contribute to a high-profile NDA project in Personal Digital Banking
• Hybrid Flexibility : Work remotely with one in-office day per week + last Friday of the month
• Growth Potential : Strong opportunity for contract extension or full-time conversion
• Innovative Tools : Work with cutting-edge UX research platforms like Maze, UserTesting, UserZoom, and Figma / FigJam

What You’ll Do :

Lead UX Research & Testing – Conduct user interviews, surveys, usability testing, and data analysis to optimize digital experiences.

Analyze & Present Findings – Translate qualitative and quantitative research into actionable insights for product teams and stakeholders.

Collaborate & Influence – Work closely with UX designers, product owners, and strategists to drive user-centered design improvements.

Manage Stakeholders – Proactively identify high-value research opportunities and communicate findings effectively.

What We’re Looking For :

2+ years of UX research experience – Strong expertise in user testing and research methodologies.

Data-Driven Mindset – Ability to analyze, interpret, and present research findings in compelling formats.

Strong Stakeholder Management – Comfortable working with complex project requirements and influencing key decision-makers.

Excellent Communication & Organization Skills – Ability to prioritize tasks and thrive in a fast-paced environment.

Nice-to-Have :

Previous banking experience (especially in personal banking)

Experience with UX research tools like Maze, UserTesting, UserZoom, or Figma / FigJam

Ready to make an impact? Apply today and help redefine the digital banking experience!

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