CRM Application Developer

The Firm : Frequency Foundry is a Constituent Relationship Management (CRM) SaaS product firm with products for the Higher Education, Government, and the Not-for-Profit sectors. We are not just a gathering of software and solution developers, we are allies on our customers' CRM journey empowering organizations to accelerate their goals with robust tools that provide effective data capture and management, process automation, insightful reporting, and analytics, all while delivering compelling customer experiences. We create resonance between our customers and theirsThe Gig : The Foundry is looking to expand our team with a Dynamics 365 CE & Power Platform Developer for our Customer Retention team. The successful candidate will be a key participant in the management of our changes to client implementations, will participate in product development, supporting any change requests and ensuring up time on the environment.This position requires that you MUST be based in Canada, not require Frequency Foundry to sponsor a work permit or work visa and be setup to work in a hybrid scenario with one day a week in our Calgary office.Please do NOT contact any company individuals directly regarding this position. All inquiries must only be submitted through this application process.Core Responsibilities : Developing and modifying PowerApps model and canvas driven appsWorking directly with clients to support various projects and solutions.Designing end-to-end solutions that improve collaboration, productivity, and knowledge sharingManage SLAs for existing clients of Frequency Foundry's B2B SaaS solutionsInstalling and configuring data gatewaysDeveloping Azure logic apps, Azure functions and Power BI developmentProviding architecture, configuration, administration, and functional support to expand capabilities in Microsoft / Dynamics 365Creating and managing sites built with the Microsoft Power pages or Powerapps portalsAssist with CRM configuration, security roles, and access management within the Customer Service, Sales and Field Service environments.Support case management, service level agreements (SLAs), and Omnichannel configurations.Troubleshoot and solve Dynamics 365 CE & Power platform related technical problems such as custom plugins, API, integrations, and portal.Be responsible for performing system upgrades, patch deployments, and release management for the client environments running Frequency Foundry's CRM solutionsCoordinate with Microsoft support as needed for any platform issuesYour credentials and skills : Diploma or degree in Computer Science, Engineering, or related field3+ years of experience with Dynamics 365 CE or Power Platform Development (Model-driven Apps, Canvas Apps, & Power Automate, Dataverse, Power BI)Expertise in CRM Security Model, Business Rules, Workflows, plugins and JavaScript in Dynamics 365 Sales, Customer Service and Field Service contexts.Experience with development of Azure logic apps and Azure functions and Power BI development.Experience with API or REST services integrationsSolid understanding of how to implement solutions with multiple data sourcesWilling to learn latest Microsoft enterprise cloud technologies such as Dynamics 365 CRM, Office 365, Microsoft Azure.Hands on experience with .Net, C#, ASP.Net MVC, JavaScript, SSL, HTML and CSSExperience with installation and configuration of data gateways.Experience with SQL Server Integration Services, FetchXML, SSRS, and Dataverse.Required Certifications : Microsoft Power Platform Functional Consultant is a mandatory requirement but the Microsoft PL-400 certification is highly desired for this position. Azure and Application Development certifications would be considered an asset.The Foundry is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal opportunities are available to all applicants regardless of race, color, religion, sex, age, marital status, gender identity, and any other characteristic protected by applicable law. We celebrate diversity and are committed to an inclusive environment among our team.