Receptionnist
Manoir HoveyNorth Hatley, Québec, Canada2 days ago
Job type
- Full-time
Job descriptionFluent in french and english Strong customer service skills Professional attitudes and behavior (teamwork skills, autonomy, dynamism, interpersonal skills, honesty, versatility, initiative, organizational skills, etc.). Methodical, quick and accurate Computer skills (Microsoft Office, Google Docs / Drive Gmail, etc.) Competitive salary with tips A dynamic atmosphere and team Flexible schedule Employee discount on our restaurant services Uniform provided Parking space
Job Description
Reporting to the Concierge and Reception Manager, the Receptionist's main duties will be to :
- Greet guests on arrival, escorting them to their rooms and providing basic information about the hotel and their stay.
- Take reservations over the phone, and process those from the online reservation system appropriately.
- Check guests out and process payment. Ensure that their stay lives up to their expectations.
- Answer customers' questions by phone and e-mail.
- Ensure 5-star service and in line with Relais & Châteaux standards at all times.
Qualifications
Additional Information
Benefits :