Account Manager

Account Manager-(24000003)

Description

The Account Manager is responsible for customer management and leading sales for a geographic region. This involves consistent face-to-face visits with existing customers, expanding portfolios to existing customers and cold calling on new customers. This position must understand B&W’s products and services and be able to provide solution to customers from B&W offerings. Success in this position will be defined quantity and quality of opportunities, achieving incremental growth and demonstrating customer diversity in various markets.

• Achieve or exceed bookings (50%) :
• plant visits / development of customer relationships
• full understanding our customer’s equipment
• expert knowledge of our product lines
• cold calls to potential customers
• warm calls to leads / existing customers
• Customer Relationship Management (35%) :
• build and maintain strong customer relationships
• responsible for customer troubleshooting / escalation to appropriate subject matter expert for solution
• educate customers on new / enhanced product lines / services
• Business Expansion (15%) :
• demonstrate the use of data analytics and marketing to produce successful targeted sales campaigns
• demonstrate execution of self-designed territory plan
• increase service market (Field Service, Construction, Service Projects, etc.)
• actively pursue customer feedback
• keep Customer Relationship Management software records up-to-date
• Other duties as assigned by the Company

Qualifications

Primary Location

CA-NB-Saint John

Work Locations

Saint John, NB Canada (100)479 Rothesay AveSaint JohnE2J 2C6

Sales

Organization

Job Posting

Jan 12, 2024Remote Status : Hybrid