Collection Agent
Arrow Workforce SolutionsOntario30+ days ago
Salary
CA$27.00 hourly
Job descriptionIdentify potential losses early and acts on them with a sense of urgency, while controlling repossessions Negotiate total losses Follow up on escalated and cancelled insurance accounts Recommend to Supervisor, the repossession for delinquent accounts when all methods for collection have been exhausted to minimize loss ratios and repossessions to meet objectives. Handle repossession disposal when appropriate maintaining delinquent accounts as per delinquency objectives Prepare and send all necessary paperwork and legal documentation to customer. Respond to customer requests with a Customer First approach Complete other departmental duties as required Excellent communication, negotiation and decision-making skills Strong organization skills with the ability to handle multiple priorities Self-starter with the ability to work independently Bilingual – written and oral fluency in English and French University Degree or College diploma, preferably in a business-related field
Tenure - Full Time, 12 -months contract
Title - Bilingual Customer Account Associate / Collection Agent
Location - Markham, ON
Pay Rate - $27.00 (+$1.50 premium for French)
Note - The hours are from 8 : 15 a.m. – 4 : 30 p.m.
Late shift are from 11 : 45 a.m. – 8 : 00 p.m.
- Must be able to work between the hours of 8 : 00 am to 8 : 00 pm
We are currently hiring for an exciting contract role as a Customer Accounts Associate, reporting to the Supervisor of Collections. This role will reside in our Markham Head Office.
What you will be doing :
Maintain customer contact notes in the Host system in accordance with company standards
What you bring :