JOB DESCRIPTION
About the role
The Network Security team is responsible of the support and evolution of our worldwide network and its security. The criticality of our network infrastructure and the accelerating growth of our systems leads to ever more complex challenges. Through innovation and agility, the team seeks to ensure that our infrastructure and services offering stand at the forefront of the company’s needs. As a Network Security administrator with strong Palo Alto hands-on experience, you will be driving the advancement, performance and stability of our infrastructure and its associated components with a strong focus on innovation and automation.
What you'll do here :
Provide high level technical expertise to support the network security operations team in all activities.
Provide technical assistance, training and mentoring to junior level administrators.
Provide high quality customer service surrounding the company values.
Implement and support of Network Security components (NGFW, SASE, DDoS) in LAN, WAN, Data Center infrastructure.
Ensures all network infrastructure engineering patterns are appropriately designed to meet our SLA requirements.
Responsible for writing and reviewing change request as a part of the change management process.
Provide recommendations for improving overall network security posture.
Participation in the documentation processes including network diagrams, staff contacts, vendor contacts, utilization of monitoring / resource / inventory management tools.
Collaborates with managers to develop standards in line with the company guidelines and monitoring those standards.
Assisting with the resolution of escalated issues and actively participating in problem management activities.
As a member of the network security operations team participate in an on-call support rotation to ensure 24x7x coverage for critical core and customer infrastructure.
Overtime in the event of emergencies is required.
What you bring to the table :
Degree or Diploma in Networking or Technology.
5+ years experience in IP-based large environment strongly preferred.
Strong experience with Network security equipment (Palo Alto, Cisco ASA, IPS, DDoS, etc.)
Demonstrated in-depth understanding of the TCP / IP protocol,
Demonstrated ability to work effectively in a team environment, in an organized, methodical, and pleasant manner
Ability to take ownership and co-ordinate resolution of network related problems
Provide expert technology platform support of change control process including impact analysis, method of procedure review, implementation, and verification
Effective oral and written communication skills
Customer service focused and portrayed energy, professionalism, and welcoming characteristics.
Ability to meet deadlines and handle sensitive and pressured situations.
Ability to identify issues and help develop strategy and tactical plans for various department initiatives.
Ability to prioritize and organize effectively.
Excellent analytical, conceptual, and problem-solving abilities.
Excellent documentation and communication skills.
Networking and Security certifications (asset)
Knowledge of a wide variety of network security equipment and technologies including but not limited to NGFW, IPS, DDoS. (asset)
Experience in network automation (asset)
For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
No Canadian work experience required however must be eligible to work in Canada
LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.