General Manager

DIN TAI FUNG RESTAURANTS

Job Title : General Manager

Location : 1132 Alberni St, Vancouver, BC V6E 1A5

Compensation : $153,100-187,600 CAD. In addition, this role may be eligible for a performance-based bonus, in accordance with company policies.

The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.

Status : Full-Time

About Us :

Din Tai Fung is a world-renowned Chinese restaurant specializing in Xiao Long Bao, or soup dumplings. Originally founded in Taiwan as a cooking oil retail business in 1958, Din Tai Fung was reborn as a steamed dumpling and noodle restaurant in 1972. Since its founding, Din Tai Fung has been acclaimed for its quality, standardization and service. The Hong Kong branch has been awarded a Michelin star five times. Din Tai Fung currently has over 170 locations in 13 countries worldwide.

We are proud to offer competitive wages, hands-on training, extended health benefits, referral programs, and the opportunity to work at a world-class restaurant. We provide strong internal growth opportunities.

JOB PURPOSE :

General Managers manage the restaurant on a day to day basis. Their focus is on both the front of house and back of house operations, which consist of managing the brand, ensuring service meets the brand, managing inventories, controlling costs as it relates to product and labor to ensure budgets are met. Additionally, the general manager is responsible for creating a workplace environment that fosters Din Tai Fung’s core values of Smile, Synergy, Modesty, Integrity, Learning, and Excellence.

JOB RESPONSIBILITIES :

• Sets a high standard of professionalism and excellence for all team members
• Collaborates with Front of House and Back of House teams to ensure smooth operations by attending Daily Camera Meetings
• Develops and implements effective staffing plans with their recruiting partners while keeping the labor budget top of mind
• Inspects all server sections and kitchen departments to ensure that they are ready for business, including cleanliness, organization of supplies, and readiness of staff
• Ensures that all opening and closing procedures are completed correctly and on time and that daily checklists are completed accurately
• Maintains a clean and sanitary restaurant and is clear of any debris / trash in and outside of the restaurant
• Manages inventory effectively and minimizes waste and spoilage of all food products
• Maintains adequate stock of food, beverages, and supplies at all server stations
• Communicate effectively with guests and staff in a clear, concise, and respectful manner
• Develop and post staffing schedules within the established deadline
• Conducts job interviews and hire qualified staff to meet the needs of the restaurant
• Assists employees with completing all necessary onboarding and offboarding paperwork
• Guides and coaches employees to improve their performance
• Delivers training programs for Back of House staff to ensure that all employees have the skills and knowledge they need to succeed in their role
• Manages costs and restaurant operations to achieve budgeted sales and profit goals by developing strategies to reduce costs and improve profitability
• Supervises the opening and closing procedures of the restaurant to ensure that they are completed efficiently and effectively
• Reads, understands, follows, and enforces the Employee Handbook, Training Guide, and Specific Departmental Standard Operating Procedures Manual including POS operations
• Ensures compliance with licensing and hygiene, health and safety legislation
• Able to work all stations (both Front of House and Back of House positions) as needed

SYSTEMS

JOB REQUIREMENTS FOR GENERAL MANAGER :

Managers are required to work a minimum of 5 days per week and 10 hours per day

Working Schedule :

Benefits and Perks :

How to Apply

After successful completion of an application, you will receive a thank you email confirming your submission. The recruiting team will review your application and follow up with you should your profile align with our hiring needs.

Job offers will be conditional on successful completion of a background check, which may include a criminal record check. Recipients of a conditional job offer will be required to consent to such a background check. All background checks and criminal record checks will be conducted in strict accordance with applicable laws. Din Tai Fung will not discriminate on the basis of any ground protected in applicable employment legislation, including but not limited to, in British Columbia, criminal or summary conviction unrelated to the intended employment.

Job offers will also be conditional on provision of satisfactory evidence of the recipient’s legal authority to work in Canada for Din Tai Fung.

Privacy

Din Tai Fung complies with all applicable privacy laws. Applicant and employee personal information will be collected, retained, used, and disclosed strictly in compliance with the British Columbia Personal Information Protection Act .

A copy of Din Tai Fung’s Privacy Policy applicable to employees and potential employees is available upon request.

Accommodation

Din Tai Fung complies with all applicable human rights laws and provides reasonable accommodations for applicants and employees as required. If you require an accommodation in the job application or interview process, please contact [email protected] .

J-18808-Ljbffr