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Claims Representative, Road

Claims Representative, Road

Intact Financial CorporationLaval, Quebec, Canada
22 days ago
Job type
  • Full-time
  • Permanent
Job description

JOB DESCRIPTION

About the role

We’re looking for a Claims Representative, Road to join our growing team!

Locations : Montréal, Laval, St-Hyacinthe or Québec City (Québec)

What you'll do here :

  • Analyze the information gathered, determine liability, and review assessment of the damages.
  • Check details of the Insured's policy to determine coverage.
  • Interview the insured and / or witnesses to collect their statements of events to settle claims within your given authority level.
  • Provide quality service to external or internal customers.
  • Answer queries relating to investigations and the claims process.
  • Ensure timely follow up with customers on the status of their claim.

What you bring to the table :

  • Minimum of high school diploma.
  • Minimum 1-2 years of experience as a Telephone Adjuster, Commercial Adjuster, Total Loss Expert or similar position.
  • Strong understanding of the claims process.
  • Ability to handle highly complex auto claims.
  • Sustain a high level of performance and productivity.
  • What we offer

    Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

    Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

    A financial rewards program that recognizes your success

    An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

    An extensive flex pension and benefits package, with access to virtual healthcare

    Flexible work arrangements

    Possibility to purchase up to 5 extra days off per year

    An annual wellness account that promotes an active and healthy lifestyle

    Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

    A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

    Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

    Inspiring leaders and colleagues who will lift you up and help you grow

    A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.