Amazon Connect developer

Job Title : Amazon Connect Developer

Location : Brampton ON Hybrid

Duration / Term : 6 months Contract

Job Description :

• Minimum 3 years of experience in Amazon Connect working as contact center lead / developer
• Handson experience working on the design development deployment and migration of contact center solutions at scale.
• Handson experience on Configuring and managing Contact Flows Queues Routing Profiles in Amazon Connect and including complex integrations with Amazon Lex Lambda
• Knowledge of Dynamo DB AWS CloudWatch AWS CloudTrail
• Good understanding of Amazon IAM concepts ability to configure and troubleshoot Amazon Connect Contact Flows CCP issues etc
• Total experience of 7 years in software development working on software development projects including hands on experience on requirement design coding & unit testing involving development languages Type Script / Python
• Ability to write high quality technical design documents lead review sessions with customer to obtain approval collaborate effectively with internal / external stakeholders on technical items trouble shoot issues and resolve in a professional and timely manner.
• Experience of working on projects in Agile Methodology

Key Skills :

Amazon Connect Dynamo DB AWS CloudWatch AWS CloudTrail Amazon IAM concepts Contact Flows Queues Routing Amazon Connect Contact Flows CCP

Key Skills

CCTV,Computer Science,Corporate Marketing,E Learning,Arabic English Translation

Employment Type : Full Time

Vacancy : 1