Assistant Manager

Job Description

WHAT'S THE JOB?

Reporting directly to the location Manager, the Assistant Manager oversees the operation and supervisors of the area.

Assistant Managers perform some or all the following duties :

• Perform component opening and closing.
• Monitor cash handling procedures.
• Handle HR issues such as vacation requests, any other administrative HR functions and ensure compliance to HR policies and procedures.
• Assists with payroll.
• Enforces adherence to Dana Hospitality policies and procedures as outlined in the employee handbook for their location.
• Recruit staff and oversee staff training.
• Set staff work schedules (front of house and back of house) and monitor staff performance.
• Ensures adherence to all Food Safety and Physical safety rules and policies.
• Resolve customer complaints in a timely manner. Keep Manager informed.
• Ensure health and safety regulations are followed at all times.
• Complies with marketing programs.
• Oversee cleaning schedule and procedures.
• Control inventory, monitor revenues.
• May be involved with menu planning for events and themed promotions.
• May perform other duties as required by management.
• Ensure operational efficiencies and productivity goals are outlined and realized.
• Service the client by ensuring the highest quality facilities and food services are provided to clients and student residents.
• Demonstrate a commitment to excellent customer satisfaction; in-keeping with established location goals.

Qualifications

WHO ARE WE LOOKING FOR?

WORKING CONDITIONS