Job Description
- Host Operations, which is part of the Enterprise IT Operations Department EITO - / Service Availability (Dual Site Coverage) - is responsible for providing frontline support and monitoring of the Bank's mainframe environment.
- This department couples with other services within the client Framework to form the Infrastructure Technology Solutions.
- The primary focus of the team is surveillance of the banking environment as well as reacting to any / all anomalies that are presented through a variety of monitoring tools.
- IT Analyst Provide stable operation and support of in-house computer network and infrastructure Provide routine technical advice and support to users and customers.
- Assist users having trouble in suing systems, products, and services.
- Provide technical support including problem diagnosis, repairs, and setup. Install and commission hardware / software systems, products services, and upgrades.
Must-Have :
IT skills ( in a support capacity ) year +
Nice To Have
- ServiceNow
- Autosys
Note :
- Schedule : hr shifts am to pm then pm to am
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