Software Applications Trainer

CB CanadaToronto, Ontario, Canada

30+ days ago

Salary

CA$65,000.00–CA$70,000.00 yearly

Job description

Ref ID : 05050-0012457856

Classification : Instructor / Trainer

Compensation : $65000.00 to $70000.00 yearly

Our client, a leader in the Not-For-Profit sector is looking for a strong Software Applications Trainer. If this is you or your know someone please apply for this role.

EDUCATION AND EXPERIENCE QUALIFICATIONS :

Education, Qualifications and Certifications :

College diploma or university degree in the field of computer science, information systems or education.
Microsoft Certified Trainer certification or equivalent is an asset.
Knowledge of ITIL best practices and certification.

Experience and Skilled Knowledge Requirements

4-6 years of IT industry experience.

2-4 years direct IT training related experience

Experience with staff development and / or human resources management.

Experience analyzing organizational training needs and defining programs and materials to support those needs.

Hands-on knowledge of enterprise and desktop applications

Proven experience with adult learning principles, methodologies, and course design techniques.

Prior use of training tools in support of end-user training.

Knowledge of trends in computer technology relating to software.

Experience with building and maintaining course material.

Good understanding of the organization’s goals and objectives.

Competencies

Takes appropriate accountability and / or ownership of tasks based on level of experience and length of time in role.

Self-motivated and able to manage priorities with moderate supervision.

Proactively looks for and addresses opportunities for efficiencies and / or improvements within their direct level of authority and / or the IT organization.

Proven ability to adapt and function effectively within a changing organization environment.

Ability to conduct research into course development and delivery concepts, as well as technical software issues.

Personal Attributes

Excellent written and oral communication skills, including instructional and presentation skills.

Excellent interpersonal skills, with a focus on motivational skills and positive attitude.

Ability to present ideas in business-friendly and user-friendly language.

Self-motivated and directed.

Ability to absorb new ideas and concepts quickly.

Ability to effectively prioritize and execute tasks in a high-pressure environment.

Very strong customer service orientation.

Experience working in a team-oriented, collaborative environment.

Job Requirements :

End User Training, In-Service Training, Instructor-Led Training, Application Support, Principles, Illustrate Material, Informational Materials, Instructional Material

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