Company Description
Resume Target is an industry leader in professional resume writing services known for their fanatical customer service, client support, and quality of work delivered in North America.
Job Description
We are currently looking to hire a Client Service Specialist for our growing sales team. As a Client Service Specialist, you will be responsible for consulting, promoting, and educating prospective clients on the company’s resume writing services.
You will also be responsible for handling a high volume of incoming calls with no cold calling required.
We are currently seeking hard-working, passionate, and sales-focused talent to add to our growing team. If you have proven experience in the following areas and looking for a fun & progressive company to join, then we would love to hear from you!
Accountabilities :
- Manage high-volume incoming inquiries and calls
- Consult clients on professional resume writing services based on the customer’s specific qualifications and needs
- Work with new customers and manage the entire onboarding process and all registrations
- Maximize customer engagement and experience by collaborating with the support team and following proper procedures when addressing any customer’s inquiries
- Monitor and capture all relevant information via CRM to track opportunities and calls
- Meet daily KPIs and can manage high-volume of calls
Qualifications
- Bachelor's degree is preferred
- Minimum of 3 years of work experience in a client-facing role
- Strong listening skills with the ability to build rapport with customers
- Ability to be successful in a dynamic, flexible, and continually changing environment
- Note : This is a full-time, in-person role working Monday-Friday. The successful candidate(s) will join our team out of our downtown Toronto office located at 600 Bay St.
Customer Service Representative
Clair branch, are looking for our next Customer Service Representative. CUSTOMER SERVICE REPRESENTATIVE. You will be responsible for making sure the movement of freight across North America, or even across the globe, is coordinated and executed successfully according to our customers’ needs. ...
Customer Service Representative
Excellent telephone manners and customer service skills. Conveying accurate information to our customers. ...
Customer Service Representative - Outsourcing
Customer Service Representative-Outsourcing . Participate in performance reviews, recognition programs, service awards, office events and other celebrations. Outsourcing of services in the most effective manner to meet daily requirements. ...
Customer Service Representative
The Customer Service Representative will act as a liaison, between our Strategic Clients and our Service Departments providing service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. We are also highly active and co...
Customer Service Representative - Fueler/Wash Bay Attendant
A Penske Customer Service Representative will meet and greet incoming customers while performing entry-level duties. A large number of our Fueler/ Wash Bay Attendant – Customer Service Representatives have continued their career as Mechanic/Technicians. At least 1 year of customer service experience...
Bilingual Customer Service Representative/ Représentant(e) bilingue du service à la clientèle, Centre du Service des risques des particuliers
We are looking for an individual who is interested in working in a fast paced environment in our Personal Risk Service Centre as a Customer Service Representative. Customer Service Representatives build strong broker relationships by providing guidance and knowledge of Chubb products and services, p...
Service Coordinator/Customer service Representative
We are searching for another member to add to our close-knit team of individuals in Customer Service in Mississauga, Ontario. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factor...
Customer Service Representatives Needed for Essential Business!
Customer Service Representative Job Duties: . Recommend potential products or services to management by collecting customer information and analyzing customer needs. Attract and Serve customers by providing product and service information through community outreach and marketing promotions!. Attract...
Bilingual FRENCH Customer Service Representative
Randstad is looking for a Bilingual French Customer Service Representative to work for a well-known retail corporation in the Mississauga area. Job Duties of a Bilingual French Customer Service Representative are, but not limited to:. If this Mississauga Bilingual French Customer Service Representat...
Customer Service Representative OTL/Preferred
Are you outgoing and customer-focused? Are you excited to help customers reach their insurance needs? If you answered yes to these questions, working for an Insurance agent may be the career for you! We’re looking for a motivated, sales-oriented individual who has a passion for the insurance industr...