POSITION ACCOUNTABILITIES
- Build memorable service experiences for all CPKC guests and customers
- Support a safe working environment by working in compliance with Occupational Health and Safety Act, OSA and federal health regulations
- Complete meeting room setups for events, inclusive of serving, bussing, bar service and on-board train service and cleaning
- Housekeeping, Cleaning of bedrooms, washrooms, dining room, service areas, and common areas. Tasks include but are not limited to polishing, vacuuming, dusting, cleaning bathrooms, cleaning windows, washing dishes, minor repairs, making beds, cleaning silver, laundry services and stocking supplies
- Guest Services. Respond to the multiple demands and needs of all guests resulting in service that exceeds expectations including food service, meeting services and RCPKC event support
- Baggage handling. Handle guest luggage transfers safely with accuracy and efficiency
- Maintain confidential a record of CPKC executive and CPKC executive guest’s special requirements and preferences and ensure that these are accurately accommodated in all activities. Engage that knowledge to facilitate an outstanding experience
- Liaise with suppliers, purchasing department
- Administrative support for reservations of events, event planning; Inventory logs, accounting cross charges and assisting with food ordering for events
POSITION REQUIREMENTS
ProServe and Food Safety certification or equivalent programs is requiredOwn transportation is required with Driver’s license is requiredStandard first aid, Level C CPR is requiredValid and clean passportAble to perform all housekeeping duties including standing, kneeling, lifting, pulling, pushingetcAble to maintain accurate records and checklistsA passion for service and an attention to detail in all tasks assignedAbility to work independently and in a team environmentStrong interpersonal and communication skills with a demonstrated high level of respect, discretion, and confidentialityMust be able to work shift work including weekends and holidaysExperience with outstanding front of house customer serviceSolid understanding of Microsoft applications, word, excel, and outlookCrafting a positive team environment through celebrative communicationResponsible for stocking and inventory control within the Commissary department both at HQ and Southern BelleWHAT CPKC HAS TO OFFER
Flexible and competitive benefits packageCompetitive company pension planEmployee Share Purchase PlanPerformance Incentive ProgramAnnual Fitness SubsidyPart-time Studies Program