Application & Systems Analyst

Role Responsibilities

Reporting to the Applications and Systems Team Lead, the Applications and Systems Analyst supports the Alberta Emergency Management Agency's (AEMA) Public Alerting, Communications, and Technology (PACT) team by managing critical systems and tools vital for public safety and emergency response. This role is centered around maintaining, enhancing, and supporting the Alberta Emergency Alert (AEA) system and the Incident Information Management System (IIMS), both of which are essential for issuing life-saving alerts, coordinating emergency responses, and supporting situational awareness during incidents across Alberta.

Located within the Provincial Emergency Coordination Centre (PECC), the Analyst ensures the operational integrity of these systems, ensuring they are reliable, user-friendly, and aligned with provincial emergency management strategies. By collaborating with internal and external stakeholders including telecommunications providers, emergency response agencies, and municipalities the Analyst helps facilitate effective system use, providing training, resources, and technical expertise to users in both routine and emergency scenarios.

Responsibilities Include :

• System Maintenance and Support
• User Support and Training
• Stakeholder Engagement
• Continuous Improvement and System Enhancements
• Data and Reporting