user support technician

J S Trucking Ltd.
Edmonton, AB, CA
$39,86 an hour
Permanent
  • Education :
  • Expérience :

Education

College / CEGEP

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail

Experience

  • 2 years to less than 3 years
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 32 hours per week
  • 17 hours ago
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