Senior MS Dynamics Architect to assess, design and make improvements to the organization's CRM

S.i. Systems
Edmonton
Temporary

Our valued customer is seeking a Senior MS Dynamics Architect to assess, design and make improvements to the organization's CRM

An initial 4-month contract, with possible extension. % remote.

Responsibilities :

  • Assess our existing CRM build and make recommendations for improvements
  • Provide strategic advise on CRM changes and help team with best practices
  • Develop plans and vision of future state
  • Work with business areas on CRM change requests and general support
  • Review and update CRM documentation
  • Assess Customer Portal development and make recommendations for improvement
  • Review security and process for external users to access Customer Portal (future, not in place currently)
  • Work with team on other automation opportunities (using M platform)
  • Assess work effort for integration opportunities (i.e. Hubspot to CRM)
  • Help to train and orient new staff on CRM and Customer Portal

Must Have Skills :

  • 5+ years experience in Microsoft Dynamics Architecture
  • Must hold a valid Government of Canada Reliability clearance
  • 10 days ago
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