reservations supervisor - travel agency

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Business administration and management, general
• Hospitality administration / management, general

Work setting

• Travel agency

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients / guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Requisition materials and supplies

Computer and technology knowledge

• MS Outlook

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines

Personal suitability

• Client focus
• Efficient interpersonal skills
• Organized
• Team player

Experience

• 2 years to less than 3 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 hours per week