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Debt Collections Manager

Debt Collections Manager

Randstad CanadaMississauga, Ontario, CA
10 days ago
Job type
  • Permanent
  • Quick Apply
Job description

Our client is seeking a leader to manage their bad debt collections team, oversee skip tracing efforts, and drive the legal workflow process. The role involves mentoring the team, implementing advanced skip tracing techniques, and ensuring efficient legal actions for asset recovery. The manager will also set and track KPIs to ensure all teams meet performance targets while optimizing processes.

Advantages

  • Competitive salary with performance-based incentives.
  • Comprehensive benefits package and 4 weeks of paid vacation.
  • The opportunity to lead a dynamic, results-driven team.
  • Growth potential to develop and expand a new program to become industry-leading.
  • A supportive work environment with ample opportunities for career growth and advancement.

Responsibilities

  • Lead and manage the bad debt collections team, ensuring compliance with contract audits and efficient workflow adherence.
  • Provide mentorship and strategic direction to the skip & locate team, focusing on maximizing asset recovery through advanced skip tracing techniques, including social media and search engine utilization.
  • Oversee the legal workflow, selecting appropriate contracts for legal processes, claim filings, and judgment enforcement to maximize revenue recovery.
  • Set and track performance-driven KPIs, ensuring all teams meet and exceed targets while maintaining process efficiency.

    • Qualifications

  • A minimum of 2 years' experience in 1st or 3rd party debt collections, skip tracing, legal recovery, or a similar field.
  • Proven leadership experience managing teams, including bad debt, pre-legal, skip tracing, and asset recovery teams.
  • Expertise in skip tracing techniques, POE (Point of Entry) locates, and asset recovery strategies.
  • Strong organizational, analytical, and communication skills.

    • Summary

    If you're a motivated individual eager to make a difference on a growing bad debt collections team, we want to hear from you! Apply now and send your resume to me at [email protected].

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.