Search jobs > Toronto, ON > Manager it

Senior Manager, IT Issues Management (GCS)

Royal Bank of Canada>
TORONTO, Canada
Full-time

Job Summary

Job Description

WHAT IS THE OPPORTUNITY?

As the Senior Manager, IT Issues Management you will be responsible for leading the IT risk issue management for RBC, including assessing, and developing plans in an effort to mitigate IT risk to RBC.

This role will require project management, and coordination with various teams in Global Cyber Security (GCS).

Manages the day-to-day operations and effectiveness of security-related programs and initiatives; assesses the impact associated with potential threats and solutions required to eliminate or minimize threats.

Typically manages 2 or more specialized departments comprised of supervisors, managers, professionals, and / or large numbers of operational support employees.

WHAT WILL YOU DO?

Review and risk assess IT Risk Issues in alignment with IT Standards and IT Risk Management Processes.

Operationalization of new processes related to IT Issue Management and IT Issues exceptions.

Act as the single-point-of-contact on the IT Risk strategy / roadmaps. Continually engage and communicate with senior business stakeholders on the progress and status of Initiatives within the portfolio of work so that their feedback is incorporated as part of portfolio level planning

Drive the creation of Management Reporting to provide management with an aggregated view of the IT Issues and Risks while identifying patterns of risk concentration.

Leading in the development, implementation and enforcement of organization-wide IT Standard exception monitoring and reporting.

Monitoring and assessing business needs against security concerns and recommending necessary changes to enhance information systems security.

WHAT DO YOU NEED TO SUCCEED?

Must have :

Bachelor’s Degree or equivalent experience.

5-7 years’ experience working in large IT organizations.

5-7 years’ experience in Cyber Security Management / Information Security Management / IT Network Security.

Experience using enterprise GRC tools / processes.

Process Management.

Executive Reporting.

Nice-to-have :

Internal or External Audit Experience.

CRISC certification.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Leaders who support your development through coaching and managing opportunities.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

A world-class training program in financial services.

Flexible work / life balance options.

Opportunities to do challenging work.

LI-Hybrid

LI-Post

Job Skills

Business Continuity and Disaster Recovery (BCDR), Cost-Benefit Analysis (CBA), Cyber Security Management, Firewall Management, Information Security Management, IT Network Security, Operational Delivery, Problem Management, Process Management, Threat Management

Additional Job Details

Address :

330 FRONT ST W : TORONTO

City : TORONTO

TORONTO

Country : Canada

Canada

Work hours / week : 37.5

37.5

Employment Type : Full time

Full time

Platform :

TECHNOLOGY AND OPERATIONS

Job Type : Regular

Regular

Pay Type : Salaried

Salaried

Posted Date : 2024-10-22

2024-10-22

Application Deadline :

2024-11-19

I nclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .

13 hours ago
Related jobs
Royal Bank of Canada>
Toronto, Ontario

Critical Thinking, Cyber Security Management, Decision Making, Detail-Oriented, Information Security Management, Information Technology Security, Interpersonal Relationship Management, IT Security Architecture, Performance Management (PM). The Senior Manager, Identity and Access Management (IAM) Str...

RBC - Royal Bank
Toronto, Ontario

Actionable Insights, Business Intelligence Tools, Critical Thinking, Cyber Security Management, Dashboard Reporting, Data Science, Datasets, Data Visualization, Decision Making, Detail-Oriented, Information Technology (IT) Risk, Interpersonal Relationship Management, Management Reporting, Tableau (S...

Company 1 - The Manufacturers Life Insurance Company
Toronto, Ontario

Tech savvy: strong curiosity about technology and how it drives efficiencies; ability to understand it and communicate with tech people as well as non-tech people. Within Manulife's Canadian Segment, the Technology Planning & Delivery team is seeking a hardworking Senior IT Project Manager to join t...

Scotiabank
Toronto, Ontario

Familiarity with Business Banking credit and limit monitoring systems will be an asset. Establish working relationships with business stakeholders (Banking and Credit), Technology partners and other functions (Enterprise Reporting, Finance, Audit, Data Governance, Compliance). Collaborate with Techn...

Deloitte
Toronto, Ontario

In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Strong management, communication, technical and remote collaboration skills are a must with...

CO_65 Bird Industrial Management Services Ltd.
Mississauga, Ontario

And provide to the District Management and Risk Management group a quarterly commercial management “best practices” report based on the performance of your responsibilities. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions w...

Stafflink
Toronto, Ontario

Altis Technology is seeking a Senior IT Project Manager to join our clients team in Ontario. Demonstrated IT project management experience managing all phases of large-scale, complex IT projects. Manage all phases (concept, definition, planning, implementation, and closeout) of large-scale, complex ...

CGI
Toronto, Ontario

In collaboration with internal business partners, the Manager, ITAM and Compliance – Multi-Vendor Licensing oversees software licenses entitlements, ensuring that CGI has the most efficient licensing model and the correct number of licenses to support its business operations. The Manager, Corporate ...

Norton Rose Fulbright
Toronto, Ontario

Quality Management Implement and continue 'quality management' within SD, IAM, and AV to ensure customer service standards exceed expectations, and drive efficiencies and reduce incidents Use methods such as balanced scorecards, to review quality of live telephone calls, ticket notes and resolution ...

Scotiabank
Toronto, Ontario

The Senior Manager, Leadership Management Office is part of a dynamic and collaborative team focused on managing the various Leadership-level management initiatives across the Global Procurement Services (GPS) function. As the Senior Manager, you will be responsible for establishing project manageme...