Service Coordinator
BVGlazing SystemsBurnaby, BC, Canada11 days ago
Job type
- Full-time
Job descriptionReceives, processes and verifies the accuracy of service orders from clients and Field Managers. Provide cost estimate for all service and warranty work for all standard work. Coordinate with Service Manager and Materials Department for non-standard work. Initiates required action for all service and warranty requests, including the maintenance of order / customer information files, issuing Purchase Orders, issuing Work Orders, arranging transportation of materials, and then communicates requirements to the appropriate departments. Maintains liaison with other departments through to order completion Maintain Corrective Action Request database and ensure that all service and warranty activities are recorded Provides quality service to both internal and external customers. Other duties as assigned 5 years relevant experience in the industry including supervisory experience Ability to work in a deadline driven environment Result orientated, Delegation, Problem Solving, Planning, Process Management Ability to maintain speed and accuracy against established targets Computer literacy, working knowledge of MS Office applications Demonstrated leadership and communication skills a must Proficiency in written and spoken English Must be flexible
THE OPPORTUNITY : To ensure our continued growth and unprecedented success, BVGlazing is looking for an energetic and self-motivated individual to join our Service team.
WHAT’S IN IT FOR YOU
- Opportunity to be part of an exciting company at the cutting edge of the construction industry.
- Competitive compensation plan.
- Be a part of a company that is committed to providing a healthy and safe work environment.
- We’ve got your health and future in mind!
- Comprehensive benefits package
- Vacation accrual plan
- Work / life balance with short Fridays
- Goodlife Fitness discount program
- The opportunity to participate upon hire in a company match RSP / DPSP program (2-year vesting period).
KEY ACCOUNTABILITIES :
WHAT WE’RE LOOKING FOR