Leasing Agent, Nanaimo
Nanaimo, BC, Canada Req # Friday, August 2,
The Leasing Agent works with the Resident Manager and is responsible for showing and leasing apartment suites to prospective residents. The Leasing Agent qualifies prospective residents, completes lease agreements, collects rental deposits and provides a superior level of customer service to prospective and existing residents.
RESPONSIBILITIES : Leasing
- Encourage appointments or viewings with all prospective resident callers or walk-ins
- Qualify prospective residents to determine their needs and suitability as candidates
- Tour prospective residents through suites for lease
- Answer phone calls and give out leasing information as dictated by policy / procedure
- Shop competition through phone calls and site market surveys
- Assist with the composition of newspaper advertisements
- Compile and update listings of available rental units
Renting & Administration
Prepare, process rental applicationsContact credit bureau, previous landlords, and check employment history to assess credit worthiness of prospectsFollow up with new residents to ensure satisfaction with their suite and determine if they have further needsFollow up with existing residents to ensure work orders have been completed correctly and in a timely mannerUtilize computerized property management system to record transactions and run various operating reportsMarketing & Business Development
Maintain an overall focus on enhancing the customer experienceHold open housesCreate and prepare any newsletters, flyers and written summaries of available suitesCommunicate with prospective residents requiring informationHelp coordinate resident events (socials etc.)Assist Regional Coordinator of Marketing & Development where requiredQualifications :
Exceptional customer service skillsStrong interpersonal skillsExperience in salesExcellent written and oral communication skillsMaintain a professional and presentable appearance at all timesStrong command of MS Office products : Word, Excel, PowerPointSelf starter with high degree of initiative, creativity and flexibilityExperience with leasing apartments or selling condominiums an assetWe thank all those who apply, but only those selected for an interview will be contacted.
Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.
Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.
Other details
Pay Type SalaryNanaimo, BC, Canada