Change and Communications Analyst
CB CanadaBurnaby, British Columbia, Canada30+ days ago
Salary
CA$85,000.00 yearly
Job descriptionDraft reports, briefing notes, and other supporting documentation for senior management and governance working groups, Lead, inform and develop use cases as well as design, develop and implement new processes, systems and enhancements, Oversee and complete business / clinical / technical analysis and process re-engineering activities as well as identifying gaps, risks and opportunities, Facilitate meetings (inclusive of agenda, minutes and other meeting materials), Produce presentation and training materials, status reports, etc. and other related administrative tasks, and Other duties as assigned. A documented transition plan for change and communications framework (including all supportive written materials), Communications and Change Management plans as required, Stakeholder analysis and engagement plan, Communications and Stakeholder feedback channels, Communication and Engagement toolkits, Training Materials to support transition, and Documentation processes, workflows, policies and procedures. 4+ years of experience with large complex IT projects 2+ years of experience within a Canadian Health Authority Experience with and knowledge of change management principles, methodologies, and tools Demonstrated ability to support technology adoption through change management methodologies, communication, and education Demonstrated ability to develop cross-disciplinary communication materials and tools Strong demonstrated experience in developing and implementing clinical and business change management strategies and communication plan Exceptional and effective interpersonal, communications / presentation, and business writing skills Excellent active listening skills Ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships Ability to influence others and move toward a common vision or goal Flexible and adaptable; able to work in ambiguous situations Organized with a natural inclination for planning strategy and tactics Problem solving and root-cause identification skills Able to work effectively at all levels of an organization Must be a team player and able to work collaboratively with and through others Acute business acumen and understanding of organizational issues and challenges Experience with large-scale organizational change efforts Excellent proficiency with MS Office toolsets (Word, Excel, PowerPoint, Project) 2+ years of experience within BC Health Authorities Prosci Certified Change Practitioner designation (or equivalent) preferred Degree / Diploma in Communications, Business Administration or related field Working knowledge of / experience with Project Management methodologies and tools Experience with migrating on premise Microsoft services to Microsoft 365 cloud services Working knowledge of hospital / clinical systems, care delivery processes, clinical roles, policies, and standards preferably gained in the Canadian Health Authorities environment SharePoint site administration References (supervisor level) will be requested and checked for all past BC Health Authority experience (within last 5 years). Interviews are anticipated to be scheduled from from Sept 27 - 29, 2022
Change and Communications Analyst
On behalf of our client, Procom is currently seeking a Change and Communications Analyst.
Change and Communications Analyst Job Duties :
The Change and Communications Analyst will provide the following services required to support the transition to Microsoft Exchange Online, Teams, and other Cloud Services projects :
- Apply a structured methodology and coordinate change management activities,
- Leverage a change management methodology, process, and tools to strategize and support adoption of the changes required by the project,
- Conduct impact analyses, assess change impacts and readiness, and support key stakeholders,
- Work with Cloud Services Leadership and all relevant stakeholder teams to Identify, analyze and prepare risk mitigation tactics,
- Develop and support communication channels, activities, and feedback with stakeholders (including but not limited to maintenance of Cloud Services POD page and Teams inbox),
- Support Cloud Services initiatives with communication and adoption strategies,
- Create processes to gather and disseminate key project milestones, achievements, and updates,
- Identify and manage anticipated and persistent resistance with Change Lead,
- Develop an engagement strategy, plan and schedule to support application training and deployment activities,
- Liaise with IMITS Communications, Business & Clinical Working Groups, governance and site sponsors to design, develop, delivery and manage key communications,
- Provide input, document requirements, and support the design and delivery of training programs and efforts, and
- Support Cloud Services team.
Other responsibilities include, but are not limited to, the following :
Core Deliverables include :
Change and Communications Analyst Mandatory Skills :
Desirable Skillset
References
Change and Communications Analyst Work Assignment Length :
February 28 2023 with possible long extensions
Change and Communications Analyst Start Date :
ASAP
Change and Communications Analyst Assignment Location :
Candidates must be located within British Columbia’s Greater Vancouver area ( Full vaccination proof is mandatory)