Operations Manager
Transgate Global CareersVancouver, BC, Canada30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionProven experience in supply chain or operations, particularly in logistics or labor-intensive and complex service industries. Strong business acumen with the ability to oversee complex operations. Exceptional customer service orientation and relationship-building skills. Collaborative decision-maker with strong leadership and mentoring abilities. Logical problem-solving skills and the ability to work effectively in fast-paced environment. Excellent multitasking and organizational skills. Competitive salary and bonus package Comprehensive employer-paid benefit package RRSP matching Opportunities for professional development and career advancement in with a progressive established company with international operations
Manager of Off-Site Operations
Our client is a leading industry provider and one of Canadas largest suppliers of services to the healthcare sector. They are currently seeking a Manager of Off-Site Operations to join their team in Vancouver.
The Manager of Off-Site Operations will play a key role in overseeing customer service and off-site operational activities. This position ensures seamless service delivery to clients by managing a dedicated team of Customer Service Managers, off-site employees, and external freight / logistics partners.
Responsibilities :
- Supervise and provide guidance to Customer Service Managers and off-site employees, including leads and supervisors.
- Manage the relationship and performance of the freight contractor, ensuring on-time delivery and service excellence.
- Collaborate with internal teams to address operational challenges.
- Foster strong relationships with external contract managers from health authorities.
- Implement best practices to deliver exceptional off-site services at hospitals and long-term care facilities.
- Monitor and enhance operational performance to meet customer service goals.
Skills and Qualifications :
Benefits :