Deployment Field Technician
Soroc TechnologyFredericton, NB, Canada23 days ago
Job descriptionCompTIA A+ PDI+, MCDST, Network +, Server+, CCNA certifications an asset Experience connecting / supporting desktops, servers, and network equipment, preferably in the financial and / or retail environment Exposure or knowledge of POS systems Exposure to general networking protocols Experience using power tools such as a hammer drill, electric screwdriver, and screw guns Experience using and installing software and migrating user data, and providing support for common software Excellent written / oral communication skills, high quality customer service, highly professional behavior and attention to detail are essential Able to work independently and as part of a team Ability to travel to different locations with your own vehicle Access to computer or laptop to receive communications and access to printer for documentation Able to work during business hours or after hours as required Comfortable with heights of approximately 1-20 feet with proper safety equipment Experience in installing wall mounted TV / monitors, digital signage, media players A / V cabling Experience drilling holes into counters
Summary :
As a Deployment Field Technician, you will be responsible for completing various installations for our clients, including but not limited to POS systems, desktops and laptops, server and network equipment, etc., as well as completing site surveys and other administrative tasks as required.
Must have a vehicle.
Key Accountabilities :
- Completing onsite activities within a timely and efficient manner, ensuring that communication is maintained with Soroc Project Managers as well as external clients.
- Follow documentation precisely and report any issues to the appropriate escalation contact in a timely manner.
- Complete required paperwork accurately and submit to Soroc Project manager upon completion of activity.
Qualifications & Competencies :
Additional Desirable Skills :